eCRM & Marketing Automation Specialist

• Jul 2023 - Present

I joined Jabama to become One Man Army of eCRM & Marketing Automation… I joined Jabama to become One Man Army of eCRM & Marketing Automation…

Marketing Automation Consultant

• May 2023 - Aug 2023

As a side project assigned by DK CMO & eCRM Manager, I built Komoda’s marketing automation from ground zero. First I improved their Events & Attributes taxonomy with the with the help of their technical team. We built a steady & daily communication plan with their users using different eCRM channels. I also built different journeys, from sale oriented to engagement oriented. Through those journeys & One-Time communications we communicated with both buyers & sellers… Show more As a side project assigned by DK CMO & eCRM Manager, I built Komoda’s marketing automation from ground zero. First I improved their Events & Attributes taxonomy with the with the help of their technical team. We built a steady & daily communication plan with their users using different eCRM channels. I also built different journeys, from sale oriented to engagement oriented. Through those journeys & One-Time communications we communicated with both buyers & sellers of Komodaa & doubled DAU of engaged users & increased their order count. Show less As a side project assigned by DK CMO & eCRM Manager, I built Komoda’s marketing automation from ground zero. First I improved their Events & Attributes taxonomy with the with the help of their technical team. We built a steady & daily communication plan with their users using different eCRM channels. I also built different journeys, from sale oriented to engagement oriented. Through those journeys & One-Time communications we communicated with both buyers & sellers… Show more As a side project assigned by DK CMO & eCRM Manager, I built Komoda’s marketing automation from ground zero. First I improved their Events & Attributes taxonomy with the with the help of their technical team. We built a steady & daily communication plan with their users using different eCRM channels. I also built different journeys, from sale oriented to engagement oriented. Through those journeys & One-Time communications we communicated with both buyers & sellers of Komodaa & doubled DAU of engaged users & increased their order count. Show less

Marketing Automation Consultant

• May 2023 - Jul 2023

Helped Tapsi’s marketing team increase driver engagement rate by creating better WebEngage journeys. Helped Tapsi’s marketing team increase driver engagement rate by creating better WebEngage journeys.

eCRM & Marketing Automation Specialist

• Mar 2022 - Jul 2023

Digikala is Iran’s biggest e-commerce. There, I have these responsibilities: + Creating customer journeys in inTrack + Copywriting & executing eCRM requests + Going through user journey to find MA opportunities + Designing & executing eCRM marketing campaigns’ media plan through different channels (SMS, AppPush, WebPush, Email, OnSite, InApp) Digikala is Iran’s biggest e-commerce. There, I have these responsibilities: + Creating customer journeys in inTrack + Copywriting & executing eCRM requests + Going through user journey to find MA opportunities + Designing & executing eCRM marketing campaigns’ media plan through different channels (SMS, AppPush, WebPush, Email, OnSite, InApp)

Marketing Automation Specialist

• Jun 2021 - Feb 2022

Basalam is an Iranian social marketplace. There, I design segments & journeys that are relevant to users and based on their behaviors. We use A/B testing & Multi-variation testing to achieve the best results.

Email Marketing Co-ordinator

• Sep 2021 - Dec 2021

Coordinating different people and teams is a great passion of mine. I’d love to move & learn with others towards our goal. In Basalam, I have the objective to connect with users through Email based on their behaviors. So I drew a big picture with the team, containing different touchpoints, types, and journeys for users that can positively impact their experience & our business. Thanks to the big picture, we lighted up the journey ahead of us towards our objective.

Associate Product Manager

• Apr 2021 - May 2021

Marketing Generalist

• Oct 2021 - Jan 2022

- Creating Marketing Automation Journeys Big Pic - eCRM Copywriting - Awareness Campaign Planning - Creating Marketing Automation Journeys Big Pic - eCRM Copywriting - Awareness Campaign Planning

Content Strategist

• Sep 2020 - Mar 2021

I helped the other interns become content writers. With their help, we doubled every day's Clicks of Myrond website.

Web Content Writer

• Jun 2020 - Mar 2021

Started as a Content Writing intern. After 3 months, I became a Content Marketing Strategist.

English Teacher

• Oct 2019 - Jan 2021

ILA’s manager asked me to go for an interview in Amin Language Center and they accepted me as a teacher. Altogether I had more than 30 students and I helped them learn and love English. ILA’s manager asked me to go for an interview in Amin Language Center and they accepted me as a teacher. Altogether I had more than 30 students and I helped them learn and love English.

Education Supervisor

• Mar 2020 - Sep 2020

After being a teacher, I became the teacher’s supervisor and helped to establish a better relationship between each part of the academy (students, teachers, parents & management)

English Teacher

• Aug 2019 - Sep 2020

After achieving a diploma and passing the TTC course, I started working as a teacher.