Experience

Oak Travel

• Netherlands
• Travel Arrangements
• 1 - 100 Employee

• Reservations Specialist

  • Mar 2020 - Present



Park Hyatt Zanzibar

• Zanzibar

• Reservations manager

  • Oct 2017 - Oct 2018

  Key responsibilities: Liaising with central reservations to communicate new rate plans and promotions Liaising with travel agents, the revenue manager and the rooms division manager Assisting the sales team in setting their rates Maintaining the in-house reservations systems Forecasting revenue streams Managing your team effectively Key responsibilities: Liaising with central reservations to communicate new rate plans and promotions Liaising with travel agents, the revenue manager and the rooms division manager Assisting the sales team in setting their rates Maintaining the in-house reservations systems Forecasting revenue streams Managing your team effectively



SAVANNAH TOURS AND SAFARIS LIMITED

• 1 - 100 Employee

• Reservations Executive

  • Jul 2014 - Jul 2016



Q & C Investment Limited

• Shop no.14,1st Floor,IT Plaza,Dar es salaam.Tanzania

• Operations

  • Jan 2014 - Jul 2014

  Deciding how many holidays to sell each season and the resorts/countries to use Visiting resorts to ascertain accommodation quality and suitability Liaising with coach operators, airlines, hoteliers and resort reps Agreeing service levels, contracts and costs Confirming customer names with airlines/hotels Collecting, evaluating and responding (as appropriate) to customer feedback Using market research information to guide decisions Producing brochures and Internet-based information Providing pricing information Marketing holidays to clients via travel agents, websites, brochures and television advertising Handling bookings, invoicing and issuing of tickets Predicting profits or number of bookings. Show less



Gallery Tours & Safaris ltd

• Zanzibar

• Reservations consultant

  • Jun 2011 - Jun 2012

  Travels,Hotels,Transfers & Excursions Travels,Hotels,Transfers & Excursions