Haitham Kamal

Information Technology Services Manager at International Computing Solutions ME Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Arabic -

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Credentials

  • Leagal Review Application Administrator
    ZyLAB
    Nov, 2017
    - Nov, 2024

Experience

  • ICSME
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Services Manager
      • Nov 2007 - Present

      Leads the implementation efforts for multiple ZyLAB Technology projects (EDRM & eDiscovery ) in varying phases of implementation simultaneously •Meets directly with client’s business users to identify project objectives and business requirements and with client’s users to identify technical requirements •Works within overall project plan and schedule •Provides feedback to customers and creates structured documentation, including specifications and status reports •Advises client on configuration and implementation options based on best practices •Participates in the business requirements gathering process for client customization •Participates in customization design sessions with the client and project team •Supports solution installation, customization, testing and deployment, including preparation of test scenarios •Train the IT professional Team on how to manage the system as well as the end users. •Act as a technical mentor for clients in transferring solution critical knowledge. •Collaborates with customer team participant •Ensures that all implementation methodology deliverables are complete and on-time. Key Experience: (ZyLAB, VB.net & C# Coding, VM, VBScript , QlikView, Server 2008, Server 2012, IIS 6, IIS 7&8, MS SQL, TSQL, Security, Networking, Active Directory, .NET, End User Training, IT team Training, Reporting and Technical Documentations) Show less

  • Media Zone IT
    • Application Developer
      • Jan 2004 - Dec 2007

      SMSC Application Development & Web Development SMSC Application Development & Web Development

  • CompuMe
    • Egypt
    • Retail
    • 100 - 200 Employee
    • Instructor
      • Nov 2002 - Nov 2003

      Instructor and Customer support on: Computer Basics. (H/W, S/W, maintenance) Ms Server. (EXPERT) Ms Office. (EXPERT) Macromedia Flash. (EXPERT) Adobe Photoshop. (EXPERT) Cisco CCNA Network ASP.net Instructor and Customer support on: Computer Basics. (H/W, S/W, maintenance) Ms Server. (EXPERT) Ms Office. (EXPERT) Macromedia Flash. (EXPERT) Adobe Photoshop. (EXPERT) Cisco CCNA Network ASP.net

Education

  • Modern Academy Maadi
    BSc, Computer Science and Managment
    1996 - 2001
  • Abu dhabi School
    Grade 12

Community

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