Manager Ground Operations

• Dec 2022 - Present

Deputy Ground Operations Director

• Nov 2022 - Present

Ground operations officer

• Apr 2021 - Dec 2022

• Acting Air Arabia Egypt Ground Operations department in IOSA Audit Ed 14.1, Audit passed during ( 12 : 16-June-2022 ) • Owner for Air Arabia Egypt Ground operations Manual ( preparation ) GOM Rev 10 Issue date 31-Mar-21, GOM Rev 09 Issue date 15-JUL-2021 • Owner for Air Arabia Egypt Cargo Operations Manual Rev 03 issue date • Internal Quality Auditor Monitoring the operations in Airarabia-Egypt network and follow up the OTP, safety & quality issues Planning for training, audits & manuals update Show less

Airport Manager

• Mar 2018 - Mar 2021

Ground operation supervisor

• Feb 2014 - Mar 2018

supervise whilst ensuring a high level of service the flight-handling activities such as flight editing, check-in, transfers and boarding. some times i am required to support the Airport Services manger when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges. Some of my key accountabilities will be facilitating ramp handling in liaison with all airport staff to expedite departures, supervising the airport team to ensure on-time flight closure and working towards overall on-time performance. Further to this you will plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services manger in case of flight disruptions, misconnections and other passenger related disruptions. Show less