Experience

World of Business

• Lebanon
• Marketing Services
• 1 - 100 Employee

• Business Development

  • Mar 2023 - 10 months

  •Collecting database of prospects and qualifying them. •Determining the problems and pain points. •Contacting prospects through social media platforms to set an appointment. • Explaining possible valuable services that solve the client’s problems. • Negotiating the prices of the services and explaining the value that determines the final price. •Understanding the objections and handling them in a manner that shows the importance in investing with us, keeping a positive attitude… Show more •Collecting database of prospects and qualifying them. •Determining the problems and pain points. •Contacting prospects through social media platforms to set an appointment. • Explaining possible valuable services that solve the client’s problems. • Negotiating the prices of the services and explaining the value that determines the final price. •Understanding the objections and handling them in a manner that shows the importance in investing with us, keeping a positive attitude and a respectful way of approach. •Keeping track of all prospects through a report I personally constructed on Excel that helps me meet my targets by calculating volumes according to results I insert. • Hiring and training employees to repeat the successful results throughout implementing several techniques. •Staying updated about the services (results with other clients) to ensure the quality of my presentations by shedding light on the effectiveness of our strategies. Show less



Sift Bakery

• Customer Service Representative

  • Jan 2018 - Jan 2022

  Beirut Governorate, Lebanon • Handling client objections and reasoning with them to achieve common grounds. • Working on the quality of the products in coordination with the quality control. • Filing customer issues and complaints to the department related, and working with the team to find the proper solution. • Handling the cashier and the POS system.

• Head Barista

  • Jan 2018 - Jan 2022

  Beirut, Beirut Governorate, Lebanon Due to the lack of vacancies alongside to my knowledge in the coffee industry, I got promoted to a head barista position after 1 year of consistent work. • Managing the barista`s schedule (4 individuals) • Setting and applying new methods that aids in better KPI • Attending all meetings and briefs to discuss better and valuable ideas.



Centre Point/Max clothing store

• Sales Representative

  • Jan 2015 - Jan 2018

  Beirut, Beirut Governorate, Lebanon • Determining the customer`s need. Upselling and cross-selling to reach targets (On the 6th day of work, got a • bonus for cashing in an invoice with a face value of 5000000 LBP) • Promoting new ideas to enhance the visual merchandising. • Attending trainings on regular basis. Handling my section in all aspects and following the schedule built on the • rotation system. • Segregating items according to the policies of the company.



Maxilina

• France
• Real Estate

• Sales Representative

  • Jan 2013 - Jan 2015

  Chouf District, Mount Lebanon Governorate, Lebanon • Visual merchandising and taking actions to keep the display well presented. • Upselling and cross-selling to reach discussed targets.