Haim Levin

Program Manager and Resource Manager at Macaw
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Contact Information
us****@****om
(386) 825-5501
Location
NL
Languages
  • English Full professional proficiency
  • Dutch Full professional proficiency
  • Hebrew Native or bilingual proficiency
  • Russian Limited working proficiency
  • Spanish Elementary proficiency
Skills

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Jeroen Hamels

I had the pleasure of working with Haim when I was vendor manager at FrieslandCampina. He was very committee to increase the service towards FC and also with setting up a dedicated team he really did the job. He is customer focused, strong in building up relationships within the company and especially in getting the job done.

Jim Verkouteren

Haim has been key in remodelling and optimizing the Service Delivery contracts for our mutual client. He was also a great support in backsourcing the 1st line helpdeskactivities into the clients own callcenter. Due to his workstyle, focussed and resultdriven, the client service supplier relationship considerably improved and has been made transparent by the implementation of smart SLAs and Service Contracts.

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Credentials

  • Master's degress in Asian Studies
    University of Amsterdam
    Jan, 2004
    - Sep, 2024
  • Master's degree in political science & international relations
    University of Amsterdam
    Jan, 1999
    - Sep, 2024

Experience

  • Macaw
    • Netherlands
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Program Manager and Resource Manager
      • 2012 - Present

      As a program manager and resource manager at Macaw, I manage multiple stakeholder groups for a multinational client in the food and beverage sector, among others. Key responsibilities include: - Client relationship management - Business development - Contract negotiation ($4million ++) for complex multiyear projects at national and international level - New order intake / forecasting - Resource management: hiring resources (approx. 40 per quarter) for business-critical IT and B2B projects - People management / project team management Show less

  • KPN
    • Netherlands
    • Telecommunications
    • 700 & Above Employee
    • Executive account manager
      • May 2007 - Feb 2012

      As an account manager at KPN, I was responsible for client management and business development for customers in the Western Europe region. Important clients in my portfolio included Staples, Freisland Campina and ABN AMRO. From planning to execution, I achieved high levels of client satisfaction, trust and loyalty, generating additional business for KPN along the way. Key responsibilities included: - Client relationship management (multimillion euro projects) - Business development - Consultancy to senior management both for clients and within KPN Show less

  • Ahold
    • Netherlands
    • 1 - 100 Employee
    • AHOLD
      • Jan 2001 - Apr 2007

      Manager at Albert Heijn Manager at Albert Heijn

Education

  • University of Amsterdam
    MA, Politicologie
    1999 - 2003
  • NCOI
    HBO, Sales en Accountmanagement
    2011 - 2011
  • Universiteit van Amsterdam
    MA, Master of Asian Studies
    2003 - 2004

Community

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