QA Manager

• Jul 2023 - Present

Quality Assurance Manager

• 2021 - Present

As a QA Manager, I lead a diverse team of lab workers and quality inspectors, fostering a detail-oriented environment focused on excellence. My duties revolve around directing a comprehensive Quality Assurance framework, where my focus is on rectifying inconsistencies and spearheading investigations into potential failures. I master the use of the 8D problem-solving methodology to manage and resolve customer grievances effectively. The implementation of Statistical Process Control (SPC) is a cornerstone of my role. This and a digital transformation of our entire database streamline our processes and improve overall efficiency. My commitment to innovation also leads me to establish 'Improvement Thinking' teams that result in a substantial 33% reduction in customer complaints. I take charge of both internal and external testing to ensure the highest quality. From hosting customer and survey teams to presenting our processes, I provide expert advice to maintain transparency and build trust. Compliance is a significant aspect of my role. I work with and am certified in ISO9001, ISO45001, ISO14001, FSSC22000, and HACCP T.I. 172 standards, diligently following specific customer specifications. Quality control of our products is a top priority. I ensure ongoing monitoring of our product quality processes, examining for defects, verifying the proper form, and assessing product durability. In collaboration with our procurement department, I take the initiative to define quality requirements for our suppliers, guaranteeing that all products meet our stringent standards. Feel free to contact me on LinkedIn or my email: Ivgi127@gmail.com Show less

Field Quality Coordinator

• 2020 - 2021

In my role as a Field Quality Coordinator, I was at the helm of creating and updating quality control procedures for a high-stakes F16 aircraft preparation project. I found the challenge of crafting clear, effective work instructions particularly rewarding, enhancing my expertise in technical writing and procedural documentation. A large part of my role involved conducting rigorous internal and external inspections, and exercising decisive judgment on necessary repairs and their effectiveness. Adherence to AS 9100 standards was a significant aspect of my job, further cementing my understanding and application of these critical industry regulations. Investigations into any faults in the completed aircraft prior to delivery were a critical responsibility. Writing detailed summary reports, I ensured potential issues were thoroughly documented and addressed, safeguarding the quality and safety of our product in line with the stringent standards of the aerospace industry. Show less

Process Failure Investigator

• 2010 - 2020

In my decade-long tenure as a Process Failure Investigator with the Israeli Air Force, I commanded a team of up to 40 technicians and investigators, honing my leadership and team management skills. My work spanned advanced avionics systems, weapon systems, speed control, communication, and navigation across multiple aircraft types, enhancing my technical proficiency and understanding of quality control in a high-stakes field. My keen eye for detail led to the detection of critical malfunctions in the integrated control systems of our fleet. This pivotal discovery resulted in grounding all aircraft systems for extensive structural changes, reinforcing the value of thorough investigation and attention to detail in ensuring safety. Operating in an intensive environment demanded high professionalism, resilience, and the ability to make real-time, strategic decisions under pressure. This experience furthered my adaptability and problem-solving abilities, cementing my reputation as a reliable and results-driven QA professional. Show less