Head of Operations and Strategic Development

• Mar 2023 - Present

Head of Strategic Projects and Operations (Education Office and Academic Services)

• Apr 2021 - Mar 2023

Acting Head of Strategic Projects (Education Office)

• Aug 2020 - Apr 2021

• Ensure a broad portfolio of projects educational, developmental and capital projects are managed to scope, quality, time and budget;• Plan, develop and manage the Learning and Teaching Strategy and Education Office budgets;• Manage and lead projects relating to education, chairing and participating in working groups and committees;• Support the Vice Dean Education and Student Experience to develop and deliver of strategic priorities;• Manage a team of support and project-based staff, supporting their development and performance;• Manage the running of the College’s Education Strategy and Operations Group including the dissemination of financial resources;• Produce analyses and reports, presenting results and putting forward recommendations to committees and working groups;• Innovate by developing and implementing policies and procedures related to projects consulting and negotiating withstakeholders. Show less

Project Manager (Learning and Teaching Strategy)

• May 2018 - Aug 2020

• Manage the Learning and Teaching Strategy and its projects;• Develop and maintain positive and effective relationships with staff within academic departments, and support services teams;• Produce analyses, presenting results and putting forward recommendations to the Learning and Teaching Committee (this includes briefings, presentations and written reports);• Lead and manage the communication of project information and status to a wide range of stakeholders;• Co-ordinate the work of project teams and working groups;• Act as a representative and ambassador for the Learning and Teaching Strategy;• Recommend and implement changes to working practices and methods. Show less

Education Manager

• Sep 2017 - May 2018

In my secondment position as Education Manager for the School of Public Health I:• Managed the School’s education administration team in the delivery of its portfolio of courses and activities at PGT, PGR and UG level;• Supported the Director of Education, the Director of Postgraduate Taught/Research/UG Studies in the development and implementation of the School’s education strategy, policies and procedures;• Ensured that teaching arrangements, systems, processes and programmes operate effectively and efficiently, and spotting opportunities to and developing new working methods;• Collaborated with course directors, leaders, teaching fellows and module leaders regarding the management and development of the School’s educational programmes;• Acted as project manager the development and production of new online learning projects, including liaison and engagement of College and external partners;• Supporedt the development of new courses and other educational programmes (including QA, CMA compliance and matters of access);• Acted as secretary for School’s Education Committee;• Wrote for and publicised the School’s Master’s level programmes, encouraging application from a broad and diverse range of applicants;• Prepared for and drafted returns to College reviews of courses and research degree provision. Including ensuring high participation in student and staff surveys, as well as analysed and presented results (both orally and written);• Managed the Education budget. Show less

Welcome Service Manager

• Jan 2014 - Sep 2017

As Welcome Service Manager - Senior Recruitment, I provide personalised and holistic support for new senior academic and professional staff on all aspects of relocating and settling in to the UK. Key responsibilities: - I founded the Welcome Office in 2014, and provide a suite of global mobility support to the College's most senior recruits.- Devise and manage the implementation of the Welcome Office Strategy.- I provide excellent value for money by brining previously costly out-sourced services in house.- Manage a £1.5million capital investment portfolio in the College's Housing Support Schemes. - Manage senior recruitment exercises end-to-end, sourcing, screening, recruiting, relocating and on-boarding candidates. Making sure their introduction to the College is first-class.- Acting as a brand-ambassador for the College at all times. Show less

HR Administrator

• Feb 2011 - Dec 2013

Managing projects and processes on behalf of the Deputy Director HR and Head of Operational HR. Key Responsibilities:- Secretary to three leading College Equality and Diversity Committees - turning words into actions.- Managing recruitment exercises on behalf of the Deputy Director of HR.- Managing projects for the improvement of service provision for both HR Operations and Organisational Development functions.- Overseeing annual processes relating to promotion and reward.- Coordinating annual returns to external bodies (e.g. Medical Research Council census). Show less

HR Assistant

• Jul 2010 - Feb 2011

Provided frontline recruitment management for the College's Faculty of Medicine.

Graduate Intern

• Mar 2010 - Jul 2010

Project support for two projects within the College's Department of Chemistry and wider. One project focussed on the development of College level support for new lecturers joining the College. The second focussed on improving relations between two teams of technicians.