Executive Assistant to Chief Executive Officer

• Jul 2023 - Present

Marketing Communications Coordinator

• May 2022 - May 2023

This role is responsible for supporting the resort’s brand communication efforts including social media marketing communication, the strategic public relations plan, and daily project management of the key initiatives that are pressing in scope. This role will support the implementation of strategic marketing communication programs for Terranea Resort, both internally and externally. Position will focus on building marketing positioning and revenue generation for accommodations, food and beverage, spa, golf, meetings, catering and recreation. The position requires a detail oriented, organized, and adaptable self-starter to manage all aspects of the marketing communication programs for Terranea which include development of action plans, continued focus on implementation and ability to operate in a dynamic, ever-changing environment. The position requires excellent communication skills – both written and verbal, along with the ability to utilize contemporary computer programs to support the marketing initiatives. Show less

Communications Coordinator

• Sep 2021 - May 2022

• Execute social media campaigns across several different platforms• Coordinate social media content development with other communications projects, marketing initiatives and event calendar, • Support reputation management by monitoring and responding to online reviews • Maintain a robust online community while protecting the voice of the brand through all channels and participating in dialogue with customers when appropriate• Identify new opportunities and stay current with industry trends to continually improve the resort social media presence• Provide online customer service through social media community management with guests, influencers, media, VIPs, and potential partners. Monitor social media mentions to identify opportunities and engage online supporters to nurture them into loyal customers and brand advocates• Assist in public relations efforts to support earned media coverage including arranging VIP media and influencer stays• Coordinate editorial and partner photo and film shoots with Experiential Marketing Manager• Plan, coordinate and execute special projects and tasks as needed• Provide editing and copywriting as needed to support marketing initiatives• Basic administrative support for communications team• This position requires excellent communication skills, both written and verbal, attention to detail, excellent follow through, expense management, professional presentation skills, strong organizational and planning skills, and an ability to collaborate with other professionals in a dynamic and ever-changing environment Show less

Golf House Assistant and Retail Specialist

• Apr 2021 - Nov 2021

• Daily Open & Close checklist management• Checking in guests and reserving tee times• Reporting and Paperwork to accounting• Monitoring Part-Time Staff• Resolving Guest Opportunities• Coordinating Scheduling of Private and Group Golf Instruction• Attend buying appointments with Director of Golf• Assist in inventory order and monthly counts and monitor daily sales reports

YouTube Blogger

• Jun 2016 - Apr 2021

Retail Sales Supervisor

• Oct 2020 - Mar 2021

• Front End Supervisor • Coordinating Cashiers • Customer Satisfaction • Multitasking • Inventory Counts • Organize Retail • Daily Open & Close checklist management • Oversee TJMaxx Credit Card Sales • Front End Supervisor • Coordinating Cashiers • Customer Satisfaction • Multitasking • Inventory Counts • Organize Retail • Daily Open & Close checklist management • Oversee TJMaxx Credit Card Sales

Retail Assistant

• Aug 2013 - Jun 2020

• Appointment coordination • Guest accommodation and retail sales • Creating extraordinary moments with guests • Assist in Membership Sales • Managing Inventory • Appointment coordination • Guest accommodation and retail sales • Creating extraordinary moments with guests • Assist in Membership Sales • Managing Inventory

Social Media Brand & Product Marketing

• Jan 2020 - Mar 2020

• Blogger/Writer • Copy-Editor • Social Media Specialist • Photoshoots • Videography/Editing • Blogger/Writer • Copy-Editor • Social Media Specialist • Photoshoots • Videography/Editing

Color Specialist

• Apr 2017 - Mar 2018

• Retail sales • Daily/Monthly Sales Goals • Makeup-artist • Customer Service • Cash Register • Retail sales • Daily/Monthly Sales Goals • Makeup-artist • Customer Service • Cash Register