Direct to Consumer Manager

• Dec 2020 - Present

Estate Concierge

• Dec 2020 - Present

Event Coordinator

• Jan 2020 - Dec 2020

Long Term International Travel

• Jan 2019 - Sep 2019

-Traveled independently through 14 countries over 9 months -Cultivated strong cross-cultural communication and problem-solving skills to overcome language barriers and travel mishaps -Participated in over 20 educational wine tasting events in Austria, Hungary, Slovenia, Croatia, Italy,France, and Portugal -Developed strong budgeting skills by financing and planning my almost yearlong travel journey. -Traveled independently through 14 countries over 9 months -Cultivated strong cross-cultural communication and problem-solving skills to overcome language barriers and travel mishaps -Participated in over 20 educational wine tasting events in Austria, Hungary, Slovenia, Croatia, Italy,France, and Portugal -Developed strong budgeting skills by financing and planning my almost yearlong travel journey.

Wine Sales Associate

• Feb 2018 - Dec 2018

- Accurately and thoroughly present characteristics and descriptions of 30+ wines on the wine list to customers - Maintain extensive knowledge of wine list and retail wine stock. - Provide in-depth tasting notes on all incoming wine samples for wine club and retail wines - Promotion and growth of the quarterly wine club - Demonstrated professionalism and excellent customer service at all times, gaining many returning customers - Management of day to day bar and retail shop operations with proficiency Show less

Food Safety Manager

• Mar 2016 - Dec 2018

-Develop, implement and manage AIB Audited Food Safety Program maintaining a “Superior Rating” of 900 or higher for 3 consecutive audits. -Create, revise, and manage all documents and programs pertaining to food safety, including the development of Standard Operating Procedures (SOPs) GMPs, associated record forms, job descriptions, and training programs -Serve as customer lead for all quality and food safety inquiries -Work collaboratively with warehouse operations and inventory management to resolve quality issues and streamline Recall procedures -Develop and lead Food Safety Trainings for operational staff of 150 plus employees -Support VP of Operations on variety of operational and facility management projects Show less

R&D Laboratory Technician (Contract)

• Jun 2015 - Dec 2015

-Support Ghirardelli R&D team by performing quality evaluations, conducting internal sensory evaluations, documenting shelf-life stability and monitoring product trends -Independently perform analytical review of trial products to create product specifications and assure quality standards -Provide organizational support for product lifecycle management implementation -Support Ghirardelli R&D team by performing quality evaluations, conducting internal sensory evaluations, documenting shelf-life stability and monitoring product trends -Independently perform analytical review of trial products to create product specifications and assure quality standards -Provide organizational support for product lifecycle management implementation

Laboratory Technician for Foods R & D (Contract)

• Nov 2014 - Jun 2015

- Independently support development work for Product Development Group including: new product development, supply assurance, and formula optimization projects for Hidden Valley, Soy Vay, and KCM BBQ Sauce - Conduct quality analytical evaluations including data interpretations such as Titratable Acidity, pH, viscosity, Brix, Water Activity, Consistency and provide recommendations based on findings - Maintain and update chemical database for incoming raw materials and inventory - Provide organizational support for ingredient specification documentation including COAs, Allergen Statements, Kosher Certificates, ingredient statements, etc. - Provide directional input for internal sensory evaluation of new and existing products - Trained in and proficient with appropriate GMPs, GLPs, HACCP, and SOP protocols Show less

Process Development Assistant (Contract)

• Jul 2014 - Nov 2014

-Assist in the daily activities of Product Development and Process Development projects including assisting with sample production runs in the pilot plant -Assist in all activities ongoing in the laboratory or pilot plant as required by the supervisor or project leaders -Accurately weigh ingredients and products, prepare products and samples for testing and evaluation in both the lab and pilot plant -Follow appropriate SOPs, GMP’s, and Project Protocols. -Perform all duties with accuracy for quality results Show less

Customer Service Representative

• Sep 2010 - May 2014

- Used a variety of computer programs for appointment set-up, online job referrals, and student employer accounts - Demonstrated responsibility by verifying and filing confidential student documentation - Developed strong communication skills by interacting with a diverse population via telephone and in-person contact in a professional environment - Used a variety of computer programs for appointment set-up, online job referrals, and student employer accounts - Demonstrated responsibility by verifying and filing confidential student documentation - Developed strong communication skills by interacting with a diverse population via telephone and in-person contact in a professional environment

Community Intern

• Aug 2012 - Dec 2012

Food Expeditor

• Jun 2012 - Aug 2012

• Responsible for plating food, expediting food orders, and tending to customers. • Preserved strong professionalism in a fast paced environment • Maintained a high level of cleanliness and sanitation • Obtained strong food service operation knowledge • Responsible for plating food, expediting food orders, and tending to customers. • Preserved strong professionalism in a fast paced environment • Maintained a high level of cleanliness and sanitation • Obtained strong food service operation knowledge