Hailey Rice

Vice President, Operations at Ampliforce
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us****@****om
(386) 825-5501

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Experience

    • United States
    • Business Intelligence Platforms
    • 1 - 100 Employee
    • Vice President, Operations
      • Jun 2023 - Present

      Ampliforce offers digital workers to supplement our clients' human workforces, keeping employees engaged in high-impact tasks that better address the needs of their customers. Our solutions are customized to address the unique needs of the industries we serve.

    • United States
    • Banking
    • 1 - 100 Employee
    • Member, Board Of Directors
      • Oct 2021 - Present

      Connecticut, United States The CMBA is a non-profit association formed in 1984. Our membership of 700 individuals and 150 organizations supports Connecticut communities by opening doors for literally thousands of homeowners each year. The CMBA advances the interests of mortgage industry participants within Connecticut and provides a forum for collaboration and exchange of new ideas.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • SVP, Due Diligence Product Manager
      • Dec 2022 - Jun 2023

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Chief Legal Officer & EVP Compliance
      • Nov 2021 - Jan 2023

      Connecticut, United States Oversee enterprise legal affairs and advise products team on legal and compliance matters. Prepare and negotiate SaaS contracts with counterparty financial institutions, provide guidance on regulatory compliance matters (TRID, TILA, HPML, ATR/QM, RESPA) to internal and external clients. Serve as company's SME on loan origination software to build API integration for loan uploads.

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Chief Legal Officer
      • Feb 2021 - Nov 2021

      Milford, Connecticut, United States Oversee legal affairs and human resources for mortgage loan originator employing 400+ individuals across multiple jurisdictions. Build internal department knowledge base to document legal procedures and knowledge. Perform contract review & management. Advise on regulatory compliance matters concerning mortgage loan origination and collaborate with internal clients to achieve business objectives. Counsel business executives on enterprise legal matters.

    • Principal Attorney
      • Jul 2020 - Jun 2021

      Connecticut, United States Own and operate of private consumer protection law firm. Represent consumers in claims against sellers and financial institutions for violations of federal and state consumer protection statutes, including TILA, ECOA, FDCPA, FCRA, MMWA & UDAAP.

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Trial Attorney
      • Feb 2019 - Jul 2020

      Glastonbury, Connecticut Represent Plaintiffs in all aspects of Workers Compensation, Medical Malpractice, Premises Liability, Products Liability claims. Lead court hearings, trials, depositions, and initial consultations. Prepare and respond to motions, court filings and other documents.

    • United States
    • Banking
    • 1 - 100 Employee
    • Member Board Of Directors
      • Oct 2017 - Feb 2019

      The CMBA is a non-profit association formed in 1984. Our membership of 700 individuals and 150 organizations supports Connecticut communities by opening doors for literally thousands of homeowners each year. The CMBA advances the interests of mortgage industry participants within Connecticut and provides a forum for collaboration and exchange of new ideas.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • General Counsel & Chief Compliance Officer
      • Nov 2015 - Feb 2019

      Avon, CT Primary responsibility for state & federal regulatory compliance and investor compliance. Develop compliance and operational strategies following major regulatory changes to Truth-In-Lending Act, Real Estate Settlement Procedures Act and Home Mortgage Disclosure Act. Manage state regulatory audits, investor audits and company litigation. Advise on corporate governance and human resources matters. Supervise quality control department and oversee operational department heads as related to state… Show more Primary responsibility for state & federal regulatory compliance and investor compliance. Develop compliance and operational strategies following major regulatory changes to Truth-In-Lending Act, Real Estate Settlement Procedures Act and Home Mortgage Disclosure Act. Manage state regulatory audits, investor audits and company litigation. Advise on corporate governance and human resources matters. Supervise quality control department and oversee operational department heads as related to state and federal compliance obligations. Develop company's ECOA and consumer complaint policies and procedures. Design vendor management program. Counsel business units on legal matters pertaining to company's strategic growth objectives. Respond to loan- level compliance inquiries. Serve as company liaison with state departments of banking, state legislative offices and industry trade organizations. Show less

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Director of Compliance
      • Feb 2015 - Oct 2015

      Avon, Connecticut Provide real-time compliance support for loan officers and lending partners as needed. Develop and revise operational and compliance training programs for various departments. Advise on operational strategy for implementation of the TILA-RESPA Integrated Disclosures Rule ("TRID"). Oversee risk assessment. Advise business on customer complaints.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Compliance Counsel
      • Jul 2014 - Jan 2015

      Greater San Diego Area Advise business on legal and compliance matters pertaining to e-commerce startup in the United States and short-term loan subsidiary in the United Kingdom. Conduct US federal and state-level research on key statutes (RISA, TILA, ECOA, EFTA and FCRA) and advise product development team on compliance obligations and strategic considerations. Assist in development and documentation of policies, procedures and training materials surrounding debt collection, returns, customer service, and balance… Show more Advise business on legal and compliance matters pertaining to e-commerce startup in the United States and short-term loan subsidiary in the United Kingdom. Conduct US federal and state-level research on key statutes (RISA, TILA, ECOA, EFTA and FCRA) and advise product development team on compliance obligations and strategic considerations. Assist in development and documentation of policies, procedures and training materials surrounding debt collection, returns, customer service, and balance forgiveness. Revise and develop appropriate tracking systems and metrics to evaluate baseline compliance with Financial Conduct Authority ("FCA") guidelines. Advise on complaints resolution strategies, process gaps, and digital marketing compliance matters. Show less

    • Associate
      • Jan 2011 - Jul 2014

      Rocky Hill, CT Primary focus on auto dealer fraud and auto lending with additional experience litigating debt collection (FDCPA). Coordinate case management strategies, interview prospective clients and witnesses. Manage firm’s social media channels and blog; maintain media contacts. Analyze and interpret federal and state statutes, regulations and legislative histories to frame and support legal arguments as well as to evaluate new matters. Intimate knowledge of key federal consumer statutes including TILA,… Show more Primary focus on auto dealer fraud and auto lending with additional experience litigating debt collection (FDCPA). Coordinate case management strategies, interview prospective clients and witnesses. Manage firm’s social media channels and blog; maintain media contacts. Analyze and interpret federal and state statutes, regulations and legislative histories to frame and support legal arguments as well as to evaluate new matters. Intimate knowledge of key federal consumer statutes including TILA, CROA, ECOA, FOA, MMWA, EFTA, CLA, FDCPA, FCRA and TCPA. Show less

    • United States
    • Human Resources Services
    • 700 & Above Employee
    • Accountant Relationship Manager, District Manager
      • Apr 2008 - Aug 2009

      Waltham, MA Cultivate new relationships with key clients and professional partners to drive sales. Maintain and improve existing referral-based relationships. Maintain working knowledge of payroll and human resource laws and regulations to ensure client compliance and recommend necessary products to prospective and existing clients.

Education

  • The University of Connecticut School of Law
    Juris Doctor
    2010 - 2012
  • New England School of Law
    Juris Doctor
    2009 - 2010
  • Wheaton College Massachusetts
    Bachelor of Arts
    2003 - 2007
  • Benemerita Universidad Autonoma de Puebla
    2005 - 2005
  • Edwin O. Smith High School

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