Experience

Home Suite Hope Shared Living Corp.

• Canada
• Non-profit Organization Management
• 1 - 100 Employee

• Grant Research Consultant

  • Jun 2021 - Present

  - Manage staff of 8 or more people - Maintain the work area - Create work schedule for staff - Manage staff/customer concerns - Organizing workflow - Implement new customer service strategies - Manage staff of 8 or more people - Maintain the work area - Create work schedule for staff - Manage staff/customer concerns - Organizing workflow - Implement new customer service strategies



WordPress

• Technology, Information and Internet
• 700 & Above Employee

• • Apr 2019 - Present

  -Generating, researching, and pitching ideas for posts.-Writing, editing, publishing, and promoting content.-Advocating and educating others about mental health, and recovery.-Sharing helpful resources

• • Apr 2019 - Present



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Supervisor

  • Apr 2019 - May 2020

  - Accomplished department objectives by supervising staff - Expertise in business admin, record keeping - Ensuring employee productivity is up to standard - Maintain knowledge of store merchandise - Manage a staff of 11 or more people - Handling Customer Complaints - Organizing workflow - Accomplished department objectives by supervising staff - Expertise in business admin, record keeping - Ensuring employee productivity is up to standard - Maintain knowledge of store merchandise - Manage a staff of 11 or more people - Handling Customer Complaints - Organizing workflow



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Customer Service Representative

  • Jun 2013 - Oct 2016

  - Operate POS system - Counting the registers before open and upon closing - Locking the store and activating alarms - Operate POS system - Counting the registers before open and upon closing - Locking the store and activating alarms



Sobeys

• Canada
• Retail
• 700 & Above Employee

• • Dec 2011 - Jul 2013

• • Jun 2011 - Jul 2013

  - Organizing workflow - Ensuring employee productivity is up to standard - Manage 11 or more staff members at a time- Maintained employee of the month for 3 consecutive months (2018)- Accomplished department objectives by supervising staff