Experience

PRAL, FBR

• Pakistan
• IT Services and IT Consulting
• 500 - 600 Employee

• System & IT Engineer at Pakistan Revenue Automation

  • Jan 2021 - Present

  Provide technical support to users and troubleshoot hardware and software issues related to the data centre environment. Perform routine tasks such as server installations, patching, and system updates to ensure the smooth operation of the data centre. Monitor system performance and generate reports on key metrics such as Servers and Virtual Machines. Assist in maintaining and monitoring data centre infrastructure, including servers and storage systems. Assist in managing user accounts and access permissions for various data centre resources. Managing Active Directory DNS, bandwidth, and FTP. Maintain and create data centre documentation, including inventory records, network diagrams, CRFs, System-MOM, Incident reports and standard operating procedures. Prepare, review, and maintain operational procedures and other related technical material for internal users. Collaborate with senior system administrators to implement and maintain backup and disaster recovery strategies for critical systems and data. Assist in implementing security measures and best practices to protect data centre assets from unauthorized access and cyber threats. Participate in regular audits and compliance assessments to ensure adherence to industry standards and regulations. Configures, tests, and maintains LAN/WAN equipment and related services. Understands issues administering and maintaining corporate LAN infrastructure, including network cabling, testing network connectivity, laptop, and desktop internet applications, etc. Show less



Utopia Industries Pvt. Ltd.

• Pakistan
• Textile Manufacturing
• 700 & Above Employee

• Network & IT Engineer

  • Feb 2020 - Dec 2020



Cooperative Computing

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Network & IT Support Enginee

  • Apr 2019 - Jan 2020



Protégé Global Pvt Ltd.

• Pakistan, Sindh, Karachi

• IT Operation Executive

  • Aug 2018 - Apr 2019

  Ensuring flawless operations without any downtime. Monitoring of MRTG graphs, and handling ISP issues if any occurs. Monitoring users through Remote monitoring tools. Negotiates IT service contracts with partners and suppliers. Preparing month end inventory reports. Mainting and track recording of inventory, monitoring of inventory deployment. Supervising troubleshooting queries. Managing Active directory DNS, Bandwith and FTP. Assisting managers is Network and linux related problems. Completion of different tasks assigned by Management. Developing and mainting the infrastructure and IT systems. Show less



Pakistan Telecommunication Company Limited (PTCL).

• Pakistan, Sindh, Karachi

• Access Network Engineer

  • Apr 2012 - Jan 2018

  Providing Back-end-Support Services to Staff. Configuration and installation of Internet modems and wireless routers. Troubleshooting the network. Patching port and jumpers in Main Distribution Frame and Optical Fiber Network Unit. Speaking with Subscriber via email or telephone conversation for On Spot resolution of faults. Providing Back-end-Support Services to Staff. Configuration and installation of Internet modems and wireless routers. Troubleshooting the network. Patching port and jumpers in Main Distribution Frame and Optical Fiber Network Unit. Speaking with Subscriber via email or telephone conversation for On Spot resolution of faults.