Experience

KUZ TECH SOLUTIONS PVT LTD.

• Pakistan
• Information Technology & Services
• 1 - 100 Employee

• E-Commerce Channel Sales Manager

  • Jan 2023 - Present

  Channel Partner Management: You will be responsible for building and managing relationships with channel partners, such as distributors, resellers, and retailers. This includes identifying potential partners, onboarding them, and providing ongoing support and training. Sales Strategy and Planning: Developing sales strategies to achieve revenue targets is a key responsibility. You will analyze market trends, identify opportunities, and devise plans to maximize sales through channel partners. This involves setting sales targets, creating incentives, and monitoring performance. Sales Forecasting and Analysis: You will be responsible for forecasting sales volumes and revenue based on market trends, historical data, and inputs from channel partners. Regular analysis of sales data and performance metrics will help you identify areas for improvement and make data-driven decisions. Channel Marketing Support: Collaborating with the marketing team to create marketing campaigns, promotions, and materials that support channel partners is essential. This may involve providing marketing assets, conducting joint marketing activities, and monitoring the effectiveness of marketing initiatives. Training and Enablement: Providing training and support to channel partners is crucial for their success. This includes educating partners about product features, sales techniques, and the company's value proposition. Regular communication and training sessions will ensure partners are equipped to effectively sell your products. Relationship Building: Building strong relationships with channel partners is important for long-term success. This involves regular communication, addressing partner concerns, resolving conflicts, and ensuring that partners feel valued and supported. Show less



BIN HASHIM PHARMACY & SUPERMARKET

• Pakistan
• Retail
• 1 - 100 Employee

• Head of Department E-Commerce

  • Aug 2021 - Jan 2023

  Sales and Revenue Targets: Set sales and revenue targets for the e-commerce department and implement strategies to achieve them. Marketing and Promotion: Plan and execute digital marketing campaigns to increase brand visibility, website traffic, and customer acquisition. Website and Platform Management: Oversee the management and optimization of the e-commerce website and other online selling platforms. Customer Experience Enhancement: Continuously improve the online shopping experience by analyzing customer feedback and implementing improvements. Data Analysis and Reporting: Analyze e-commerce metrics, generate reports, and provide insights to improve performance and inform decision-making. Collaboration and Coordination: Coordinate with other departments such as marketing, IT, logistics, and customer service to ensure smooth operations and a seamless customer journey. Industry Research: Stay updated on industry trends, emerging technologies, and best practices to identify new opportunities and maintain a competitive edge. Vendor and Partner Relationships: Manage relationships with vendors, suppliers, and partners to ensure product availability, quality, and timely deliveries. E-commerce Strategy: Develop and implement effective e-commerce strategies aligned with organizational goals and market trends. Digital Marketing: Proficient in various digital marketing techniques such as SEO, SEM, social media marketing, email marketing, and content marketing. Web Analytics: Ability to analyze web data using tools like Google Analytics to identify trends, measure performance, and make data-driven decisions. Customer Experience: Focus on enhancing the online shopping experience by optimizing user interfaces, checkout processes, and customer support systems. Team Leadership: Excellent leadership and management skills to guide and motivate the e-commerce team, set goals, and ensure collaboration and productivity. Show less



KIFAYAH Pharmacy & Supermarket

• Pakistan
• Retail
• 1 - 100 Employee

• Head of Department E-Commerce

  • Apr 2019 - Aug 2021

  E-commerce Strategy: Develop and execute the overall e-commerce strategy, aligning it with the organization's goals and objectives. Determine the direction and focus of the e-commerce department. Business Development: Identify new opportunities for growth and expansion in the e-commerce space. Explore potential partnerships, collaborations, and business ventures to increase the organization's online presence and revenue. Team Management: Lead and manage the e-commerce team, including hiring, training, and mentoring team members. Assign roles and responsibilities, set performance targets, and ensure efficient collaboration within the team. Sales and Revenue Generation: Drive online sales and revenue growth through effective e-commerce strategies. Analyze market trends, consumer behavior, and competition to optimize product offerings, pricing, promotions, and customer acquisition strategies. Website and Platform Management: Oversee the management and maintenance of the organization's e-commerce website and other online selling platforms. Ensure a user-friendly interface, smooth functionality, and secure online transactions. Marketing and Promotions: Collaborate with the marketing department to develop and implement digital marketing campaigns, including SEO, SEM, social media marketing, email marketing, and content marketing, to drive traffic and conversion. Customer Experience: Enhance the online shopping experience by ensuring a seamless and intuitive user interface, efficient order fulfillment and delivery, responsive customer service, and easy return processes. Continuously gather customer feedback and implement improvements. Analytics and Reporting: Utilize web analytics tools to monitor and analyze key performance indicators (KPIs) such as website traffic, conversion rates, customer behavior, and sales metrics. Prepare regular reports and present insights to relevant stakeholders. Show less



Chase Up

• Pakistan
• Retail
• 400 - 500 Employee

• Senior Manager E-commerce

  • Jan 2014 - Mar 2019

  Developing and implementing e-commerce strategies to achieve business goals. Managing the overall e-commerce operations, including website management, product listing, and inventory management. Planning and executing digital marketing campaigns to drive traffic and increase sales. Monitoring and analyzing website analytics and key performance indicators (KPIs) to make data-driven decisions. Optimizing the customer journey and improving the user experience on the website. Collaborating with cross-functional teams, such as marketing, IT, and customer service, to ensure seamless operations and customer satisfaction. Overseeing order fulfillment, shipping logistics, and customer support processes. Conducting market research to stay updated on industry trends and competitor activities. Managing vendor relationships and negotiations. Staying abreast of emerging technologies and trends in e-commerce to drive innovation and growth. Show less



Imtiaz

• Pakistan
• Retail
• 700 & Above Employee

• Executive E-Commerce

  • Jun 2012 - Jan 2014

  Online Store Management: Managing the overall operation of the e-commerce website, including product listings, pricing, promotions, and inventory management. Digital Marketing: Planning and implementing digital marketing campaigns to drive traffic, increase conversions, and improve online visibility. This includes SEO, SEM, social media marketing, email marketing, and content marketing. Customer Experience Enhancement: Optimizing the user experience on the e-commerce website to ensure seamless navigation, easy checkout process, and personalized recommendations. Sales Analysis and Reporting: Monitoring sales performance, analyzing data, and generating reports to identify trends, evaluate campaign effectiveness, and make data-driven decisions. Order Fulfillment and Logistics: Coordinating with fulfillment teams and logistics partners to ensure timely and accurate order processing, shipping, and delivery. Customer Service and Support: Managing customer inquiries, complaints, and providing support through various channels such as live chat, email, or phone. Conversion Rate Optimization (CRO): Implementing strategies to improve conversion rates at different stages of the customer journey, including optimizing product pages, pricing, and checkout process. Vendor and Supplier Management: Collaborating with vendors and suppliers to ensure smooth procurement and inventory management. Competitive Analysis: Monitoring competitor activities, analyzing market trends, and identifying opportunities to stay ahead in the e-commerce landscape. Website Analytics: Utilizing analytics tools to track website performance, user behavior, and key metrics to identify areas for improvement and optimization. Show less