Haidar Abdo
Salesforce Administrator and Business Analyst at IT Is Fantastic at IT Is Fantastic- Claim this Profile
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Bio
Experience
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IT Is Fantastic
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Salesforce Administrator and Business Analyst at IT Is Fantastic
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Jan 2018 - Present
Closely involved in all phases of SDLC (Design, Development, Testing {Unit Testing, System IntegrationTesting, UAT} and deployment from Sandbox to Production) Developed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic Developed, Managed, maintained and customized page layouts for Products, Opportunity, Contacts andAccounts depending upon user roles, custom fields, Reports, Dashboards and other salesforce objects andfunctions, while assisting the executive teams view Sales Pipeline dashboards for developing proactive strategies Created and maintained Profiles, Roles, and Page Layouts, Record Types and Configured the permissions basedon the organization hierarchy requirements Developed and implemented various Custom Objects, Pick lists, Validation rules, Formula fields, Master-Detail,Lookup relationships and Tabs Designed Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows and Approval Processesfor automated alerts, field updates and Email generation Provided the training to Business users about the system Worked closely with clients to gather requirements and had a thorough understanding of interpreting businessneeds, translating them into operational requirements and converting them to technical specification documents
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Education
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Khartoum High School
High School Diploma