Experience

Base Business Solutions Corp.

• Vietnam
• Software Development
• 1 - 100 Employee

• System Engineer (SI)

  • May 2023 - Present



Lewu Tech

• IT Specialist

  • Feb 2021 - Apr 2023

  - Ensure and be responsible for the smooth and safe operation of the network/system for the company.- Develop policies and information security for the company, guide and handle violations for end-user activities.- Support sales team to consult and create B.O.M about network equipment (Router & Switch) and VOIP PBX (Grandstream, Yealink, Sangoma) for customers.- Consulting and deploying e-invoice services for businesses in technical terms such as working with 3rd parties to connect Viettel's API, writing technical documentation for use and e-invoice operations.- Consulting and deploying white fiber optic systems in buildings and dark optic cables connecting point to point in areas such as Ho Chi Minh City and Hanoi.- Manage consultant, integrator and supplier relationships to maximize the results of their work on IT systems and projects.- About the project of integrating Call Notify module on Sangoma PBX as a bridge for technical exchange with partners of the two sides to build Webhook on Sangoma PBX to capture external call events and automatically send message boards Customer's CRM web. Show less

• IT Technician

  • Oct 2019 - Feb 2021

  • Install and configure Windows/Mac applications for end users.• System and network troubleshooting, diagnosing and resolving hardware/software failures for end users.• Manage and operate the company's system: Windows/Linux server, mail server, PBX Panasonic, Zkteco.• Govern and update systems including hosting , domain, website of company.• Manage, install and check shared office machines and equipment such as copiers, scanners, projectors, screens ...• Researching technology, technical and professional solutions related to IT for the project• Support customers about transmission service problems (InternetLeaseline, MPLS,...)• Install and configure network devices (Switch, Router, Firewall, AP...etc) of Cisco, Mikrotik, Rujie, Fortigate at basic level such as connecting to the internet, dividing vlan in the internal network.• Deploying camera configuration settings for CCTV customers (camera devices such as Hik, Kbvision).• Deploy configuration settings SIP Trunk, extension for VOIP PBX of customers such as Grandstream, Sangoma.• Build a website for company using WordPress. Show less



Viettel Group

• Vietnam
• Telecommunications
• 700 & Above Employee

• Information Technology Staff

  • Apr 2017 - Jul 2019

  • Participating in building and developing information technology solutions about smart cities for the People's Committee of Ho Chi Minh City such as surveillance cameras, smart parking at Le Loi street • Manage deployment and troubleshooting of L2VPN, L3VPN, Leaseline services for customers. • Support and handle tickets from customer care department required. • Operating and monitoring the operation of the telecommunications network such as checking the maintenance activities of the partners' stations periodically. • Check and report on Gpon network infrastructure deployment from partners. • Set up and integrate peripheral equipment in the station when there is an event at Nguyen Hue street. Show less