Experience

Microwize Technology, Inc.
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Medical Billing Specialist

  • Mar 2021 - Present

Centro CDX
• United States
• Technology, Information and Internet
• Medical Billing Specialist

  • Nov 2017 - Mar 2021

Simba Nursery
• United Arab Emirates
• Individual and Family Services
• 1 - 100 Employee
• English Teacher

  • Oct 2016 - May 2017


VFS Global

• United Arab Emirates
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Advisor

  • 2016 - 2016

  A customer facing role which involves: · Document scrutiny and collection for visa processing. · Handling applicants queries personally or via e-mail. · Auditing the visa application and the applicant’s papers to make sure that they are ready to be delivered to the Saudi Embassy. · Identify and assess customers’ needs to achieve satisfaction. A customer facing role which involves: · Document scrutiny and collection for visa processing. · Handling applicants queries personally or via e-mail. · Auditing the visa application and the applicant’s papers to make sure that they are ready to be delivered to the Saudi Embassy. · Identify and assess customers’ needs to achieve satisfaction.



du

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Outbound Sales Representative

  • Jan 2014 - Jan 2015

  Support or help desks, which regularly answers technical questions from customers and assists them using their equipment or software. · Cross Selling and upgrading in the outbound project the customers' packages. · Handling inquiries in a professional way. · Through us, valuable information about company is routed to appropriate people, contacts to be tracked and data to be gathered. We do a great part in Customer Relationship Management Building. • Supporting corporate department for 4 months for Du Inbound Show less



Orange

• Germany
• International Trade and Development
• 1 - 100 Employee

• Customer Service Representative

  • 2012 - 2014

  · Answering product and service questions; suggesting information about other products and services. · Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. · Answering product and service questions; suggesting information about other products and services. · Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.