Hagar Khalid

Assistant Showroom Manager for Eklego Design. at Eklego Design Ltd.
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Location
Cairo, Egypt, EG
Languages
  • English -
  • Arabic -

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Credentials

  • IELTS
    British Council
    Sep, 2016
    - Sep, 2024
  • 3D Max
    -

Experience

    • Egypt
    • Design Services
    • 1 - 100 Employee
    • Assistant Showroom Manager for Eklego Design.
      • Jun 2018 - Present

      • Maintaining the brand image to the highest standards • To ensure that the showroom and all displays are neat and tidy at all times • To ensure that all window displays are executed on time • Responsibility for display of all marketing items II. Customer Service • To ensure that customers are extended the highest levels of customer service at all times. • To deal promptly with Customer complaints • Assists in responding to and dealing with customer communication by email, fax and telephone • To assist the Showroom Manager in ensuring that sales targets are achieved, if not exceeded. • To maximize sales opportunities • To assist with the financial reporting, budget and sales forecasting • Involve in the preparation of all costing for retail items • Involve in the selection until the delivery of the orders from the Suppliers • Plans and monitors the storage, delivery and dispatch of orders • Oversees stock control and processing orders • Ensures quality, delivery budget and environmental objectives are met • Keeping stock control systems up to date and involve in annual stock taking • Plans future capacity requirements and oversees various inventory items to determine what is selling, what is not selling and which ones are selling out and need to be re-ordered. • Determine if a certain manufacturer gets frequent complaints, thus warranting a switch to a similar provider. • Oversees the maintenance of vehicles, machinery and equipment. • Involve in the selection and training of staff, as well as monitoring staff performance and progress • Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met; • To assist in the review systems on an ongoing basis to improve efficiency and service levels • Submits regular reports and on a daily, weekly and monthly basis • Represents the company in trade fairs, regional meetings, business meetings with suppliers, auditors, banks and franchisors. Show less

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Fitness studio manager
      • Jan 2018 - Jul 2018

      • Monitored and scheduled fitness, dance, pole and yoga classes. • Ensured compliance with health and safety legislation • Managed payrolls, financial records and budget. • Monitored and scheduled fitness, dance, pole and yoga classes. • Ensured compliance with health and safety legislation • Managed payrolls, financial records and budget.

    • Egypt
    • Consumer Goods
    • 1 - 100 Employee
    • Account Manager
      • Jan 2016 - Jul 2017

      -Responsible for the relation between the clients, suppliers and the factory -Set up events and exhibition such as (Le Marche - Index Dubai ) -Transcribe meetings between managers and clients -Organize schedules for Sudanese technical support -Responsible for marketing and advertising agency contracts -Responsible for the relation between the clients, suppliers and the factory -Set up events and exhibition such as (Le Marche - Index Dubai ) -Transcribe meetings between managers and clients -Organize schedules for Sudanese technical support -Responsible for marketing and advertising agency contracts

    • Furniture
    • 200 - 300 Employee
    • Sales Engineer
      • Jan 2015 - Sep 2015

      Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.Provides product, service, or equipment technical and engineering information by answering questions and requests. Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule. Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel. Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services. Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements. Submits orders by conferring with technical support staff; costing engineering changes. Develops customer's staff by providing technical information and training. Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions. Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives. Contributes to team effort by accomplishing related results as needed Show less

Education

  • Faculty of Applied Arts / Helwan University
    bachelor's degree applied arts, Industrial and Product Design
    2009 - 2014

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