Hafsa Miskin
Governance Education Specialist at National Association of Community Health Centers (NACHC)- Claim this Profile
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Sinhalese Native or bilingual proficiency
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Tamil Native or bilingual proficiency
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Spanish Limited working proficiency
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French Elementary proficiency
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Malay Elementary proficiency
Topline Score
Bio
Anabel Roitz
I admire Hafsa's involvement and impeccable execution in all the school activities and events, as well as her academic performance. Hafsa is a true team player, responsible, and aimed to always deliver the best in everything she does. Without doubt Hafsa adds value, delivers more than the expected and has a great attitude towards work.
Anabel Roitz
I admire Hafsa's involvement and impeccable execution in all the school activities and events, as well as her academic performance. Hafsa is a true team player, responsible, and aimed to always deliver the best in everything she does. Without doubt Hafsa adds value, delivers more than the expected and has a great attitude towards work.
Anabel Roitz
I admire Hafsa's involvement and impeccable execution in all the school activities and events, as well as her academic performance. Hafsa is a true team player, responsible, and aimed to always deliver the best in everything she does. Without doubt Hafsa adds value, delivers more than the expected and has a great attitude towards work.
Anabel Roitz
I admire Hafsa's involvement and impeccable execution in all the school activities and events, as well as her academic performance. Hafsa is a true team player, responsible, and aimed to always deliver the best in everything she does. Without doubt Hafsa adds value, delivers more than the expected and has a great attitude towards work.
Credentials
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Human Resources Foundations
LinkedInMar, 2021- Nov, 2024 -
Certificate of Nonprofit Board Education
BoardSource
Experience
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National Association of Community Health Centers (NACHC)
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Governance Education Specialist
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Nov 2021 - Present
Provide operational and program management support for NACHC’s health center governance portfolio. Contribute to the development of relevant board training and technical assistance programs. Deliver and manage the provision of TTA activities by hosting training events. Provide operational and program management support for NACHC’s health center governance portfolio. Contribute to the development of relevant board training and technical assistance programs. Deliver and manage the provision of TTA activities by hosting training events.
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BoardSource
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Associate Director, Consulting and Learning Practice
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Dec 2019 - Jun 2020
• Responsible for operational leadership of the organization's consulting services, including strategy, budget development, budget management, revenue projection, quality assurance, capturing trends, system flows and serving/enhancing the 100+ consultant affiliate pool.• Primary relationship steward for post contract consulting projects with federated and foundation clients. • Organizational lead in managing high-level projects, including project scoping, budgeting, consultant matching, internal coordination, and evaluation of select federated and grantee support projects in coordination with colleagues in fundraising and sales team. • Worked in collaboration with the Associate Vice President of Consulting & Learning Practice to develop, implement and evaluate governance inquiries, learning projects, and other strategic initiatives, in alignment with organization’s service-provider and learning agendas, with a focus on implementing learnings from projects into resources, methodologies, content, and other BoardSource practices. • Coordinated with external research contractors to create and implement rigorous evaluation methods for learning projects.
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Client Project Manager
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Apr 2018 - Dec 2019
• Lead project manager of the organization’s portfolio of large-scale consulting and training engagements, managing all aspects of projects from concept to delivery and reporting, while ensuring a high-level of program impact serving grantees. Some examples of high-impact projects include: o A pilot cohort program funded by a local health care foundation: ensured the highest level of impact as it served a select a group of Executive Directors and their health-care organizations in board development efforts. o A $750,000 multi-state and multi-consultant project, after the successful iterations of the program funded by a national foundation. o Successful completion of a multi-year strategic leadership campaign funded by regional foundation for a cohort of grantee organizations • Play a lead role in designing an effective project management process, including the creation of project documents, communication and tracking systems, collation of learnings and outcomes through a pre-program and post-program evaluation and participant interviews. • Effectively leverage all technological, human and financial resources available to streamline and complete project deliverables. • Play a vital role in managing key internal and external relationships to ensure successful project completion, including a 50-person network of governance and research consultants, high-profile funders and their grantees and corporate employee engagement programs. • Provide thought leadership in the management of the online intake process for small-scale consulting requests and implement improvements based on data analysis and demand trends.
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Client Project Specialist
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Aug 2017 - May 2018
• Enhanced and improved the overall process of the online intake system for small-scale consulting requests. Initialized and implemented an effective system for collation and analysis of incoming data, resulting in a smoother, more productive process for making business decisions. • Developed and documented processes for consulting project management, including the acquisition and roll-out of a project management software platform and training project team members on the usage and systematization of the project management system. • Crafted and administered quality assurance surveys, learning measurement evaluations and intake forms to support internal and external projects. • Managed and administered client webinars and worked with presenters to ensure smooth delivery and client satisfaction.
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Governance Programs Associate
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Feb 2016 - Aug 2017
• Single-handedly managed a pilot online intake system for consulting and coaching request process and incorporated process improvements based on internal testing and feedback from relevant stakeholders.• Assumed the role of project manager and successfully executed existing consulting projects at mid-project.• Planned and executed an annual multi-day consultant forum, including logistics and vendor management, while ensuring the event was under-budget
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BoardSource
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Governance Programs Assistant
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Apr 2013 - Jan 2015
• Managed and administered a portfolio of online board governance assessments. • Provided administrative and project support to the Chief Governance Officer and Director of Consulting, assisted the Director of Training with recruitment and management of Certified Governance Trainers and ensured Webinar and Live-Training calendars were current and accurate. • Provided logistical and administrative support for national and local public trainings, webinars, annual forums and meetings. • Managed the Prudential Leadership Awards program as part of the BoardSource Leadership Forum, including the application and selection process and management of award finalists.
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Hult International Business School
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United States
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Higher Education
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700 & Above Employee
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Welcome Team Member
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May 2012 - Aug 2012
o Reached out to and maintained contact with prospective international graduate students in preparation for the upcoming school year o Collaborated with other departments in order to provide high level of service at orientation sessions, campus visits, orientation sessions and other Student Services projects/activities o Conducted research and gathered intelligence to ease prospective students' transition and to enhance all aspects of student life. o Updated content and monitored social media sites o Carefully maintained and updated the student database o Ensured important information were communicated effectively to an international body
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SafeRent Solutions
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Real Estate
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1 - 100 Employee
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Accounts Receivable Specialist Associate
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Feb 2008 - Sep 2011
o Researched and analyzed cash receipts, coding, posting of receipts, customer queries and Collections’ requests o Assisted A/R manager in resolving high profile customer billing issues o Collaborated with multiple departments in order to meet monthly financial and project deadlines while providing exceptional customer service. o Developed and maintained customized spreadsheets in order to identify and correct problem areas. o Provided excellent customer service on a case-by-case basis thereby reducing potential escalating problems. o Maintained a database of confidential customer information o Used multiple databases and search engines that identified and reduced outstanding cash-receipts. o Created correspondences that communicated important information to the customer and other departments.
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Education
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2011 - 2012
Hult International Business School
Master, International Business -
2006 - 2009
University of Maryland Baltimore County
Bachelor of Science, Financial Economics
Community
