Experience

Manchester University NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Specialist Renal Pharmacist

  • Aug 2021 - Present

  Specialist renal pharmacist at tertiary centre providing dialysis, transplant and autoimmune kidney disease services. Prescribing role supporting care for kidney, pancreas and islet cell transplant patients in outpatient clinics.

• Rotational Pharmacist

  • Oct 2019 - Jul 2021

  Provision of 24/7 shiftworking pharmacy service across RMCH, MREH, SMH and MRI, with rotations in acute medicine, surgery, paediatrics, medicines information/optimisation, ophthalmology, renal and aseptic support.

• Pre-Registration Pharmacist

  • Jul 2018 - Oct 2019



Pennine Care NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Pharmacy Summer Placement Student

  • Jun 2017 - Jun 2017

  • Gained invaluable insight and knowledge into the NHS, hospital pharmacy and the pharmacy department • Worked in an adaptable, positive and flexible manner in response to the day-to-day demands of the department. • Took advantage of learning opportunities across different hospital wards, including a visit to the North West’s only Ebola room and visiting a community crisis team made up of hospital-based medical professionals. • Observed, communicated and learned from a wealth of hospital pharmacists with different specialities, experiences and backgrounds, including infectious diseases and HIV specialists. • Gained an appreciation for the prioritisation skills and initiative needed to responsibly manage workloads on hospital wards in order to meet ever-changing deadlines, clinical demands and patient needs. • Developed a deeper understanding into the opportunities a sociable, supportive hospital environment provides for professional and personal development. Show less



Imaan Healthcare

• United Kingdom
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Dispensing Assistant

  • Jul 2016 - Aug 2016



Harrington Brooks

• Manchester, United Kingdom

• Account Manager - Welcome Team

  • Oct 2013 - Aug 2014

  • Completed ‘Welcome Calls’ to new business clients, taking them through their expectations, explaining privacy and data protection statements, verifying personal information, collecting debt and creditor history, inputting financial details, balancing income/expenditure sheets, and referring them for further in-house services. • Won ‘Employee of the Month’ out of ~150 staff, and was nominated twice by manager. At 19, I was the youngest member of my team of 30. I was promoted after two months in Sales to take job in Operations department. • Worked in a fast-paced, target-driven sales environment, managing difficult and demanding hours and customers via telephone alongside much experienced colleagues. • Balanced pressure to meet intense business targets with need to deliver a high-quality, sincere, and thorough service to clients. • Counselled and advised clients with debt problems. Manager praised my ability to reassure and manage client expectations in a confident and friendly manner, whilst still accomplishing the necessary steps on the call. • Empathised with and advised vulnerable customers, such as clients with chronic illnesses or disabilities, who suffered social and health issues due to devastating finances. Many clients were incredibly frightened or under significant stress. • Developed extensive negotiation, questioning, and liaison skills, learning how to handle sensitive subjects with tact, respect and consideration. • Learned how to objection handle and develop customer service skills, listening to patients and dealing with problems in an efficient manner. Developed patience, attentiveness, ability to ‘read’ customers via telephone, and a calm, resolution-orientated approach to issues. • Commended on ‘professionalism and self-motivation’ by Manager and Operations Director. • Attained consistent high levels of sales performance and exceeded targets within team. Show less