Hafsa Amin
Recovery Officer at StanQuad- Claim this Profile
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Bio
Experience
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StanQuad
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United Arab Emirates
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Financial Services
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1 - 100 Employee
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Recovery Officer
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Jul 2023 - Present
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Abacus
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Pakistan
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Representative
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Apr 2021 - May 2023
Customer service U.S.A campaign. Negotiate on billing with Clients on the behalf of customers. Customer service U.S.A campaign. Negotiate on billing with Clients on the behalf of customers.
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Mindbridge
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Pakistan
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Specialist
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Mar 2019 - Apr 2021
Worked as CSR and Email chat support in VOI and UBER EATS projects. Provide customer support services in the UK, South Africa, Kenya and in Sweden. In this regard I have used multiple tools like Zendesk, Kustomer, Bliss, Salesforce, Onfido, Braze, PayPal, Strip and Klarna. Moreover I have experienced compliance tools as well.. Worked as CSR and Email chat support in VOI and UBER EATS projects. Provide customer support services in the UK, South Africa, Kenya and in Sweden. In this regard I have used multiple tools like Zendesk, Kustomer, Bliss, Salesforce, Onfido, Braze, PayPal, Strip and Klarna. Moreover I have experienced compliance tools as well..
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Education
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2016 - 2018
University of the Punjab
Master of Arts - MA, English Language and Literature/Letters -
2014 - 2016
University of the Punjab
Bachelor of Arts - BA, English Language and Literature/Letters
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