Hafiz Muhammad Waqas

System & Network Engineer at OMA Pakistan
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Contact Information
us****@****om
(386) 825-5501
Location
Abu Dhabi Emirate, AE

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Experience

    • Pakistan
    • Information Technology & Services
    • 1 - 100 Employee
    • System & Network Engineer
      • Oct 2022 - Jul 2023

      Pakistan Install and configure software and hardware. Monitoring system performance and troubleshooting issues Working on Windows server 2016, Managing Active Directory, Implementing group policies. Configure and install various network devices and services (Routers, Switches, and Firewalls). Maintaining LAN, WAN, IP phone, EPBX system, access door system, attendance system, printer and network rack. Liaise with vendors and other IT personnel for problem resolution and… Show more Install and configure software and hardware. Monitoring system performance and troubleshooting issues Working on Windows server 2016, Managing Active Directory, Implementing group policies. Configure and install various network devices and services (Routers, Switches, and Firewalls). Maintaining LAN, WAN, IP phone, EPBX system, access door system, attendance system, printer and network rack. Liaise with vendors and other IT personnel for problem resolution and quotation. Patching and upgrading of Windows infrastructure. Liaise with ISPs for internet and link related issues. Configure and manage FortiGate Firewall. Troubleshoot issues and outages Show less

    • Pakistan
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Desktop Support Engineer
      • Mar 2021 - Oct 2022

      Karāchi, Sindh, Pakistan Fixed, troubleshoot network faults. Configured Systems and resolved help desk tickets in given time frame. Administered Leopards Retail C-Panel and managed all email accounts of Pakistan Express centers. Provided technical support to employees to resolve their problems and queries timely and effectively. Installation of Retail Management System (RMS) and provided technical support to leopard’s express centers all over Pakistan. Managed installation and maintenance of CCTV… Show more Fixed, troubleshoot network faults. Configured Systems and resolved help desk tickets in given time frame. Administered Leopards Retail C-Panel and managed all email accounts of Pakistan Express centers. Provided technical support to employees to resolve their problems and queries timely and effectively. Installation of Retail Management System (RMS) and provided technical support to leopard’s express centers all over Pakistan. Managed installation and maintenance of CCTV camera in all express centers of Pakistan Installation, configuration test and maintenance of operating systems, application software and systemmanagement tools.

    • Junior Support Engineer
      • Jan 2019 - Feb 2021

      Karāchi, Sindh, Pakistan Managed installation and maintenance of CCTV cameras. Resolve system & network unknown issues by making research. Provided technical support to employees to resolve their problems and queries timely and effectively. Installation, configuration test and maintenance of operating systems, application software and system management tools.

Education

  • University of Karachi
    M.Sc., Engineering Physics/Applied Physics
    2017 - 2018
  • University of Karachi
    B.Sc (Hons.), Engineering Physics/Applied Physics
    2014 - 2017

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