Muhammed Hafis N K
Software Support Engineer at Wellcare Group- Claim this Profile
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Bio
Experience
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Wellcare Group
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Russian Federation
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Health, Wellness & Fitness
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1 - 100 Employee
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Software Support Engineer
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Oct 2023 - Present
Doha, Qatar
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Wipro
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India
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IT Services and IT Consulting
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700 & Above Employee
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Test Engineer
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Mar 2022 - Feb 2023
Kochi, Kerala, India • Conducted thorough API inspections and recommended necessary improvements, resulting in a 15% increase in overall system efficiency. • Developed comprehensive test scripts, scenarios, and reports for various testing methodologies including manual testing, functional testing, system testing, regression testing, user acceptance testing, and back-end Testing for an e-commerce app. The reports led to faster identification of bugs by the development team leading to a 10% reduction in bug fixing… Show more • Conducted thorough API inspections and recommended necessary improvements, resulting in a 15% increase in overall system efficiency. • Developed comprehensive test scripts, scenarios, and reports for various testing methodologies including manual testing, functional testing, system testing, regression testing, user acceptance testing, and back-end Testing for an e-commerce app. The reports led to faster identification of bugs by the development team leading to a 10% reduction in bug fixing time. • Configured and maintained Splunk, Jira, and Confluence ticketing systems within the team, resulting in a 20% reduction in resolution time for software issues. Utilized Splunk to analyze system logs and identify root causes of software issues, resulting in an 80% reduction in the time required to diagnose and resolve issues. • Collaborated with a team of software development engineers from Canada and the USA to build a deep understanding of features and architecture prior to testing. • Supported in installing and configuring software, testing new technology, maintaining computer systems and networks, conducting inspections for computer equipment, diagnosing software issues, and troubleshooting network and system issues Show less
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QBurst
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Software Engineer
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Aug 2021 - Feb 2022
Kochi, Kerala, India Designed and created APIS, database model, and views utilization python to build responsive web page applications, acquiring a 90% responsiveness rate upon completion. ● Developed views/templates with the Django framework to create a userfriendly website interface. ● Built, developed, and implemented practical user interface guidelines and standards throughout the development and maintenance of the website using HTML5, CSS3, Bootstrap5, and JavaScript. ● Queried MySQL… Show more Designed and created APIS, database model, and views utilization python to build responsive web page applications, acquiring a 90% responsiveness rate upon completion. ● Developed views/templates with the Django framework to create a userfriendly website interface. ● Built, developed, and implemented practical user interface guidelines and standards throughout the development and maintenance of the website using HTML5, CSS3, Bootstrap5, and JavaScript. ● Queried MySQL database queries from Python using Python-MySQL connector and MySQL DB package to retrieve necessary information for the projects Show less
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Electronics and Communication Students Association(ECSA)
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India
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Non-profit Organization Management
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1 - 100 Employee
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Treasurer
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Jun 2020 - Aug 2021
Kochi, Kerala, India
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Mission100kft
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India
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Aviation and Aerospace Component Manufacturing
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Legal affairs and ATC Head
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Jan 2020 - Aug 2021
Kochi, Kerala
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Treasurer
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Jul 2019 - Aug 2021
Cochin Area, India
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Keltron
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United States
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Summer Intern
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May 2018 - Jun 2018
Thrissur, Kerala
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Education
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Cochin University of Science and Technology
Bachelor of Technology, Electrical, Electronics and Communications Engineering -
Govt Higher Secondary School,Koduvally
High School Diploma, Biomedical/Medical Engineering