Experience

Bin Y Tech Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support Engineer

  • Jun 2023 - Present

  Setups and installations • Switch • Router • Rack and Stack



Ai-To Foods Oy

• Cook

  • Aug 2022 - Present

  Helsinki, Finland



True Digital Group

• Thailand
• Software Development
• 700 & Above Employee

• Senior Information Technology Officer

  • Apr 2019 - Jun 2022

  Bangkok Metropolitan Area, Thailand • Company's computer inventory system creator. (Google Sheets with Apps Script) • Verify the correctness of the computer purchase documents. • Negotiated contracts with vendors when there is device damage and need to submit a claim. • Supervise and manage the use of license software of each department. • Implement and monitor office IT security and antivirus. • Create a manual guide for end-users and make the workflow of the IT team. • Troubleshoot and resolve issues… Show more • Company's computer inventory system creator. (Google Sheets with Apps Script) • Verify the correctness of the computer purchase documents. • Negotiated contracts with vendors when there is device damage and need to submit a claim. • Supervise and manage the use of license software of each department. • Implement and monitor office IT security and antivirus. • Create a manual guide for end-users and make the workflow of the IT team. • Troubleshoot and resolve issues, maintain and update technical support documentation. • Handle asset management, maintain inventory and coordinate with vendors. • Manage IT infrastructure, system monitoring and reports. • Support, assist and coordinate with overseas branches, Indonesia, Philippines, Vietnam, Myanmar, Malaysia, Cambodia and China. • Other duties include performing first-level troubleshooting such as preparing meeting rooms and troubleshooting other devices. • Experienced in Windows, Mac OS, Google Workspace, Active Directory, Zendesk • Able to manage multiple tasks at one time and manage opposing interests of multiple stakeholders. Support Operating system • Windows • Mac OS Show less



JAC Recruitment Group

• IT Support Technician & Administrator

  • Mar 2017 - Mar 2019

  Bangkok Metropolitan Area, Thailand · Be responsible for the scope of work IT Support Technician & Administrative officer. · Be responsible for field technical support. Install, Upgrade and configure the operating system. · Prepare and collect all related IT documents. · Update equipment data of IT on the spreadsheet such as serial number, Model, version, brand, IP address, mac address and various data about the equipment of IT · Diagnose and resolve known technical hardware and software incidents or… Show more · Be responsible for the scope of work IT Support Technician & Administrative officer. · Be responsible for field technical support. Install, Upgrade and configure the operating system. · Prepare and collect all related IT documents. · Update equipment data of IT on the spreadsheet such as serial number, Model, version, brand, IP address, mac address and various data about the equipment of IT · Diagnose and resolve known technical hardware and software incidents or issues. · Solves general problem Ayutthaya and Chonburi branches by using PC remote control software. · Add, remove, adjust email group and update data for the user in active directory (AD). · Import data into a database and make spreadsheets to display various types of data and report them to different branch managers. · Created Campaigns, update database clients, report static, send the invitation email to our client on the MailChimp website. · Report to IT team Singapore when have new employee or employee resign via intranet website. · Post various job position on Facebook, Twitter and company website Support Office 365 products · MS Office and Visio · MS Team · One Drive · Skype Show less



Bangkok Smile Dental Group

• Thailand
• Hospitals and Health Care
• 1 - 100 Employee

• IT Support Technician

  • Jun 2013 - Mar 2017

  Bangkok Metropolitan Area, Thailand · Solve general problems regarding VPN, LAN, office network, the use of information technology equipment and the use of software at headquarter office and at all branches by using PC remote control software · Monitor and take care of software, information technology equipment and make sure that they are in good conditions and ready to be used at all times. · Be the instructor and provide basic knowledge on how to use the office software and other software as needed for all new… Show more · Solve general problems regarding VPN, LAN, office network, the use of information technology equipment and the use of software at headquarter office and at all branches by using PC remote control software · Monitor and take care of software, information technology equipment and make sure that they are in good conditions and ready to be used at all times. · Be the instructor and provide basic knowledge on how to use the office software and other software as needed for all new employees. · Support, assist and coordinate branches in Bangkok at Silom, Ploenchit, Asoke, Nana Show less