Experience

University of South Africa/Universiteit van Suid-Afrika

• South Africa
• Higher Education
• 700 & Above Employee

• Student

  • Aug 2018 - Present



Retail Capital SA

• South Africa
• Financial Services
• 100 - 200 Employee

• Underwriter

  • Feb 2017 - Aug 2018

  Analyze Application forms submitted, bank statements of potential client on credit deals submitted, Inputting and calculating information related to client's financial patterns into an Excel sheet and performing the Credit assessment of this deal. Creating Contracts and Banking Profiles for all finalized deals to our clients. Contact Landlord for rental information and Franchisor for Franchise details pertaining to deals.

• Data Capturer / Administrator

  • May 2016 - Feb 2017

  Analyzing bank statements of potential client on credit deals submitted, Inputting and calculating information related to client's financial patterns into an Excel sheet and passing to Underwriters for further underwriting. Assisting the Data Collator with scanning in and sending off all finalized and signed contracts to our clients then updating the Advances spreadsheet with sent contracts.



takealot.com

• South Africa
• Retail
• 700 & Above Employee

• Invoicing Clerk

  • Sep 2015 - May 2016

  Capturing of Invoices received from Suppliers, filing of invoices in Alphabetical order and adhoc queries relating to past or present invoices captured as well as Reversals on Sage regarding invoice corrections Capturing of Invoices received from Suppliers, filing of invoices in Alphabetical order and adhoc queries relating to past or present invoices captured as well as Reversals on Sage regarding invoice corrections



Headcount Personnel

• Century City

• Recruitment Telesales Representative

  • Jun 2015 - Sep 2015

  Assisting with sourcing potential clients to provide us with vacancies to fill Assisting with sourcing potential candidates to fill those sourced vacancies from clients Telephonic screening of potential candidates Scheduling interviews with clients with potential candidates Doing follow-up calls on sourced clients for future vacancies Doing follow-up calls on interviewees for interviews attended Providing administrative functions regarding feedback to interviewees and clientele sourced Show less



takealot.com

• South Africa
• Retail
• 700 & Above Employee

• Invoicing Clerk

  • Mar 2015 - Apr 2015

  Capturing of Invoices received from Suppliers, filing of invoices in Alphabetical order and adhoc queries relating to past or present invoices captured as well as Reversals on Sage regarding invoice corrections Capturing of Invoices received from Suppliers, filing of invoices in Alphabetical order and adhoc queries relating to past or present invoices captured as well as Reversals on Sage regarding invoice corrections



Council for Scientific & Industrial Research (CSIR)

• Rosebank

• Administrator Clerk

  • Sep 2014 - Oct 2014

  • Responsible for ensuring communication and co-operation between the tenants and the Holding company by serving as an official go-between these organizations. • Liaising with the tenants regarding any changes in construction that is to happen in their workspace ahead of time and what precautions is needed to be taken during a particular job. • Liaising with the Suppliers or Service providers to retrieve quotes for work to be done, confirming products to be used/ work to be done and the timeframe in which this is to take place as this will be in turn liaised with respective tenants. • Also, to act in the capacity of a Safety officer ensuring that the workplace is safe for all workers and that hazards are avoided along with making sure that all workers are fit to work i.e. physically, mentally and has complete required training on Safety measures within their work space and on the Safety equipment needed in that work space) • As a Safety officer, to generate quotes from Service Providers regarding Protective Wear and Equipment used and training to be provided for the Staff members concerned • Liaising with Facilities Management regarding Handywork in and around Building that need to be done as well as Gardening Services requests • General Filing and administration relating to record-keeping • Relief Reception Show less



Old Mutual Specialised Finance (Pty) Ltd

• Financial Services
• 1 - 100 Employee

• Old Mutual Personal Financial Advisor

  • Mar 2014 - Sep 2014

  FINANCIAL PLANNING is all about the PROTECTION of YOUR WEALTH ie. YOUR INCOME in an Unexpected EVENT occurs and THE CREATION OF WEALTH ie. INVESTMENTS. I help individuals manage their finances by providing advice on money issues such as investments, Life cover ie. Death, Disability and Retrenchment cover, Earning ability cover ie. Income in the event of Disability, Lifestyle adjustment cover ie.Severe illness in the form of Heart-related diseases, Cancer, HIV etc.and Future needs cover ie. savings for an emergency or unexpected event, Estate planning ie. wills, Retirement planning, depending on what the client requests help with. Show less



Media24 TMD magazines

• Media Production
• 1 - 100 Employee

• Call Centre Agent Telesales and Customer Sevice

  • Aug 2013 - Mar 2014

  Assisted clients with queries in the Media industry regarding their magazine subscriptions, updating their addresses, assisting with refunds and non-delivery of magazines etc. Assisted clients with queries in the Media industry regarding their magazine subscriptions, updating their addresses, assisting with refunds and non-delivery of magazines etc.



The Lion Match Company (Pty) Ltd

• South Africa
• Consumer Goods
• 100 - 200 Employee

• Invoicing Clerk and Administrator

  • Jun 2013 - Aug 2013

  • Draw Orders from Merchant websites and process • Pass to Warehouse to pick and deliver stock • Scan and email outlying areas orders to respective depots to pick and dispatch • File invoices and confirmations together • Write out GRV' s (Goods Return Vouchers) for Stock returned • Answer all adhoc telephonic or emailed queries • Assist with updating quality products list • Assist any other department with work • Draw Orders from Merchant websites and process • Pass to Warehouse to pick and deliver stock • Scan and email outlying areas orders to respective depots to pick and dispatch • File invoices and confirmations together • Write out GRV' s (Goods Return Vouchers) for Stock returned • Answer all adhoc telephonic or emailed queries • Assist with updating quality products list • Assist any other department with work



Intercept Risk Services

• Risk Assessor

  • Oct 2009 - Jun 2011

  • Real time Transaction Management i.e. Customer linking, IP address, Machine ID, Software ID, Geographic Management • Card Not Present (CNP) Fraud updates • Manual verification of transactions using verification databases • Welcome calls conducted to clients • Fraud Syndicate Detection and Monitoring • Related admin regarding Fraud detected provided ie. Cost of Fraud detected, Detailed Analysis of Fraud • Chargeback Management • Reviewing accounts and action accordingly. This involves gaming and non-gaming reviews. • Includes new account registration, purchases and withdrawals. This is done in accordance with set procedures and business rules. • Updating all block lists accordingly to set policies and guidelines. • Investigate suspicious customer accounts and syndicates • Detailing behaviour and linking attributes of fraudulent accounts • Resolve all incidents relating to risk support • Requesting customer documentation as required • Action all initial and follow up mailers to customers • Making high risk calls to customers in conjunction with a risk assessment • Reviewing and approving of customer documents Show less



E Cash Systems

• Due Diligence Officer

  • Oct 2009 - Jun 2011

  I assist with screening of clients for Due Diligence purposes on behalf of the Sales Division at E-cash Systems.

• Finance Administrator

  • Oct 2008 - Oct 2009

  • ADMINISTRATION OF VARIOUS PAY-OUT SOLUTIONS• Receive payout batch from operators daily• Consolidate batches received and upload on providers website daily• Confirmations• Stop payment / recalls / rejections (where applicable)• Split amounts where necessary• Reconciliation and reporting of batches that were submitted 1) ensure all transactions are accounted for 2) maintain funding floats and advise Manager accordingly.• Update the Daily Projection for different Operators• Update Master Sheet• Funding• Update Fund Tracker• Query sheets for DC and VCS and adhoc merchants (where applicable)• CASH FLOWS AND SETTLEMENTS• Cash flows Part A/B (Cashbooks, Batches, Settlement and Retention / Carmen Weekly Ledger)• QUERIES• Deal with all relevant queries in an efficient and timeous manner• QUALITY• Conduct control checks to ensure amounts, names, addresses, etc. are correct.• Constantly check for mistakes and ensure all information is correct• GENERAL• Filing as required• Able to react to change productively• Handle other essential tasks as assigned. Show less



Nedbank

• South Africa
• Financial Services
• 700 & Above Employee

• Homeloans Sales Administrator and Banker Sales

  • Jan 2007 - Oct 2008

  Homeloans Sales administrator - All admin-related functions pertaining to Homeloans from Submissions to Registration. Banker Sales - I sold all the Banks Financial Products namely Homeloans Financing, Vehicle Financing, opened Savings and Investment accounts and assisted with all queries relating to Banking Homeloans Sales administrator - All admin-related functions pertaining to Homeloans from Submissions to Registration. Banker Sales - I sold all the Banks Financial Products namely Homeloans Financing, Vehicle Financing, opened Savings and Investment accounts and assisted with all queries relating to Banking



Wesbank

• Customer support call centre agent

  • Sep 2006 - Jul 2007

  Assisting clients with all vehicle-related queries on their vehicle finance accounts. Assisting clients with all vehicle-related queries on their vehicle finance accounts.



DirectAxis

• South Africa
• Financial Services
• 700 & Above Employee

• Call Centre Agent - Customer Services Department

  • Apr 2005 - Aug 2006

  I was a Call Centre Agent in the Customer Services Department. I assisted the clientele with Loan queries-providing them with Settlement Balances, Transfering them to retentions after calculating what they would qualify for as a consolidation loan. I was a Call Centre Agent in the Customer Services Department. I assisted the clientele with Loan queries-providing them with Settlement Balances, Transfering them to retentions after calculating what they would qualify for as a consolidation loan.



Homechoice

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Call centre Sales Agent

  • Jul 2004 - Apr 2005

  I was a Call Centre Agent in the Outbound Sales department. I used to sell housewares via the telephone medium called a Dialler to the Mass Market clientele. I was a Call Centre Agent in the Outbound Sales department. I used to sell housewares via the telephone medium called a Dialler to the Mass Market clientele.



Standard Bank Limited

• Banking
• 100 - 200 Employee

• Everything except Teller and Banker Sales positions

  • Aug 1994 - Aug 2004

  Positions occupied in the bank as listed below:- Switchboard operator, Customer liaison officer, Online Operator, Reserve Bank Officer, Assets Custodian, Customer Support officer, Custodian to the Bank Branch's cash holdings Positions occupied in the bank as listed below:- Switchboard operator, Customer liaison officer, Online Operator, Reserve Bank Officer, Assets Custodian, Customer Support officer, Custodian to the Bank Branch's cash holdings