Experience

Focus Physical Therapy

• Medical Practices
• 1 - 100 Employee

• Administrative Clinic Manager

  • Oct 2009 - Present

  • At Focus Physical Therapy, I run the day to day front office operations of the clinic in a way which keeps all employees engaged, goal oriented, and eager to promote our positive image throughout the community. I manage all aspects regarding patient accounts and collections. I use my years of customer service experience to make the front office a professional yet caring place to receive treatment. I am responsible for implementing electronic medical records to increase efficiency and mitigate filing discrepancies. I also coordinate office meetings/prep, as well as community outreach projects in accordance with our marketing strategies. I manage all Workers Compensation Claims and Accident and Liability claims. I maintain a high level of discretion and HIPPA compliance. Show less



The Pressure Company (Dr. Randy Stubbs)

• Administrative Assistant

  • Jan 2009 - Oct 2009

  • When my previous employer closed his private medical practice in Alabama I took over the role of Administrative Assistant for The Pressure Company. My responsibilities included schedule management in compliance with The Pressure Company’s owner, structuring meetings to effectively address goals, research and project management, data analysis for new prescriptions on the market, preparing and editing correspondences, reports and presentations. I handled all the travel and guest arrangements and was the communication liaison between the Pressure Company and the pulmonary department at BMC for the doctor. I handled all aspects of his personal affairs. All while maintaining the highest level of personal and professional discretion. Show less

• Director of Operations

  • Mar 2006 - Dec 2008

  • As Director of Operations for The Pressure Company I assisted in the day-to-day office roles, insurance billing, payroll, marketing, social media and credentialing. My responsibilities included electronic medical records, collections/patient accounts, inventory, and maintained outreach programs in the community. Managed office personnel with strong negotiation and conflict resolution skills. I was also the HIPPA Compliance manager. I planned and managed biweekly staff meetings in order to maintain goal focus as well as monitoring growth and advancement projections. Show less