Haden Marrs
Product Manager at Hello Alpha, Inc.- Claim this Profile
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Topline Score
Bio
Crystal Johnson
Hardworking is an understatement for Haden's work ethic. While Haden was finishing her studies at Texas A&M University, she served as an intern with our Special Health Services program at Project Unity. She is intuitive, focused and driven. Haden would often point out important details that were missed and would cheerfully complete any mundane task thrown her way. As a team member or leader, Haden earns my highest recommendations.
Crystal Johnson
Hardworking is an understatement for Haden's work ethic. While Haden was finishing her studies at Texas A&M University, she served as an intern with our Special Health Services program at Project Unity. She is intuitive, focused and driven. Haden would often point out important details that were missed and would cheerfully complete any mundane task thrown her way. As a team member or leader, Haden earns my highest recommendations.
Crystal Johnson
Hardworking is an understatement for Haden's work ethic. While Haden was finishing her studies at Texas A&M University, she served as an intern with our Special Health Services program at Project Unity. She is intuitive, focused and driven. Haden would often point out important details that were missed and would cheerfully complete any mundane task thrown her way. As a team member or leader, Haden earns my highest recommendations.
Crystal Johnson
Hardworking is an understatement for Haden's work ethic. While Haden was finishing her studies at Texas A&M University, she served as an intern with our Special Health Services program at Project Unity. She is intuitive, focused and driven. Haden would often point out important details that were missed and would cheerfully complete any mundane task thrown her way. As a team member or leader, Haden earns my highest recommendations.
Experience
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Hello Alpha
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Product Manager
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Mar 2022 - Present
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Point Health
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Director of Operations
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Nov 2020 - Mar 2022
- Head of service delivery, operations, and IT departments - Led quarterly OKR planning sessions to create department objectives in alignment with company strategic initiatives - Led cross-departmental initiatives to streamline critical business processes for scalability - Implemented company-wide SOP initiative resulting in fully documented processes across departments providing insight to process inefficiencies and guided operations initiatives - Created and implemented company documentation structure and process within Google Drive for streamlined access to information across departments - Executed growth, compensation, and bonus structure for Healthcare Navigation and Bill Negotiation teams creating clear growth paths for team members in entry-level positions - Consolidated company data into BI tool to leverage data in driving business decisions and automate client reporting - Partnered with product to incorporate company legacy services into new technology offering - Identified opportunities for new service offerings via service delivery teams - Managed third-party vendor contracts and relationships
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The Karis Group, a Point Health Company
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Hospitals and Health Care
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1 - 100 Employee
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Director Of Operations
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Mar 2020 - Mar 2022
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Point Health
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Executive Assistant To Chief Executive Officer
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Aug 2019 - Mar 2020
- Managed calendars, travel, and expenses for the executive leadership team- Provided project management for executive leadership GTM initiatives ensuring timely execution of GTM strategy- Prepared board meeting presentations and supporting documentation- Oversaw implementation of business continuity plan resulting in a smooth transition from in-office operations to remote overnight with zero disruptions in service- Conducted SWAT competitive analysis and presented findings to executive leadership- Provided executive summaries on strategic partners, vendors, and competitors to board members and executive leadership- Implemented quarterly content creation calendar aligned with sales & marketing objectives and events resulting in increased content production and engagement- Consulted CEO on various personnel matters - Planned company social gatherings and all-hands meetings- Led charitable giving initiatives
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Patient Advocate
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Jul 2018 - Aug 2019
- Assisted 1000+ families navigating financial hardship due to outstanding medical debt- Initiated daily outreach to medical providers, escalating cases to management and senior leadership for reduction approvals- Proposed solution to management for case backlog reduction resulting in caseload reduction of 70%- Created a case management schedule for the patient advocate team to help manage high caseloads
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Education
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Texas A&M University
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