Experience

The Students' Union at UWE

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Student Rep

  • Sep 2020 - Present

  • Representing the voices of approximately 900 students as one of few second-year Business and Management student representatives for my course.• Actively serving as a ‘bridge’ for communication between students and Business programme/module leaders. • This is through gathering insights and opinions from students, and presenting these to the Business programme leader during frequent rep meetings.



Greggs

• Food & Beverages
• 700 & Above Employee

• Team Member

  • Jul 2019 - Present

  • Gained long-term experience in a fast-paced, sales commercial environment. • Customer-oriented – serving and engaging with customers, handling complaints with patience, active listening, and diplomacy, thus developing and improving on customer service, problem-solving, using initiative, and communication skills. • Multitasking – serving, food preparation, helping colleagues to prepare takeaway orders, and having good attention to detail whilst re-stocking, handling money, stocktaking, and keeping workspaces hygienic. • Practicing good time management, organisational, and personal/intellectual autonomy skills to prioritise tasks appropriately and work efficiently. • Working alongside a busy team in high-pressure conditions during a national lockdown thus enhancing resilience, perseverance, and teamwork skills. • Maintaining a commercial awareness of the food retail industry to sustain an understanding of how to deal with diverse customer natures and changes in the business. • Self-management – being responsible, reliable, and punctual in order to complete tasks within a given timeframe and be available to work shifts at flexible times.



Bristol City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Business Admin Placement

  • Aug 2019 - Aug 2019

  • 5-day insightful Finance and Business Admin Support placement. • Shadowing and 'hands-on’ experience. • Handling important data and financial/accounts information.• Recording local business bank cheques accurately onto computer software, and filing council tax and local business letters into their manual systems, within strict deadlines. • This required good attention to detail, self-confidence, numeracy skills, and professionalism. • Learned essential administrative, IT, and organisational skills. • Shadowing – observed the handling of business calls, professional culture, and learned how to improve computer literacy skills. • Completed mandatory and optional online training and e-learning including in IT handling, GDPR, fraud prevention, and in soft skills such as personal resilience and interpersonal development.



NHS England

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Shadowing

  • Jul 2019 - Jul 2019

  • 5 days at the University Hospitals shadowing penultimate and final-year Dentistry students. • Gained an insight into the daily routines, priorities, and culture within clinical work environments.• Learned how employees with diverse clinical and non-clinical roles work together to provide healthcare services.



Pret A Manger

• United Kingdom
• Retail
• 700 & Above Employee

• Team Member Intern

  • Jul 2018 - Jul 2018

  • Pret ‘Big Experience Week’ consisting of a taster into the Team Member and Kitchen roles. • Gained key customer service and communication skills. • Food preparation, serving customers, maintaining hygienic workspaces and dining areas, re-stocking when necessary. • Shadowing the General Manager, observing the recording of retail budgets.