Experience

Telecrew Outsourcing

• Philippines
• Staffing and Recruiting
• 1 - 100 Employee

• Virtual Assistant

  • Jul 2022 - Present

  1-Performed outbound calls and follow-up work to close sales. Utilized market research, published reports, consultants, and key decision-makers to assess market opportunities. 2-learnt new different skills about economy and the markets. 1-Performed outbound calls and follow-up work to close sales. Utilized market research, published reports, consultants, and key decision-makers to assess market opportunities. 2-learnt new different skills about economy and the markets.



UX Centers

• Morocco
• Telecommunications
• 400 - 500 Employee

• Customer Service Representative

  • Sep 2021 - Feb 2022

  1-Provided solutions, recommendations, and replacements with empathy and positive feedback. 2-Directed phone calls to shorten service time and steer conversations towards targeted solutions. 3- Utilized computer systems to research and record account information. 4-Handled escalated callers constructively to provide positive outcomes for members. 1-Provided solutions, recommendations, and replacements with empathy and positive feedback. 2-Directed phone calls to shorten service time and steer conversations towards targeted solutions. 3- Utilized computer systems to research and record account information. 4-Handled escalated callers constructively to provide positive outcomes for members.