Syed Haany A.

Information Technology Assistant at New York Institute of Technology - Vancouver
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, British Columbia, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Hindi Professional working proficiency
  • Urdu Professional working proficiency
  • Arabic Elementary proficiency
  • Telugu Limited working proficiency

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Bio

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Credentials

  • Python (Basic) Certificate
    HackerRank
    Sep, 2020
    - Oct, 2024
  • Introduction to Flutter using Dart
    The App Brewery
    Jun, 2020
    - Oct, 2024
  • Certified in Cybersecurity (CC)
    (ISC)²
    Mar, 2023
    - Oct, 2024

Experience

  • New York Institute of Technology - Vancouver
    • Canada
    • Higher Education
    • 1 - 100 Employee
    • Information Technology Assistant
      • Dec 2022 - Present

      • Maintaining the NYIT Vancouver Campus Infrastructure - Hardware and Network Management (500+ Devices - Computers, Laptops - Windows and macOS, Switches, AP’s, Extronn Devices)• Managed and resolved tickets using the ServiceNow platform, effectively addressing customer issues and ensuring timely resolutions.• Conducted regular security assessments and audits, identifying and addressing security gaps in university-issued devices.• Stayed up-to-date with the latest security trends, vulnerabilities, and industry best practices to contribute to proactive security measures.• Collaborated with cross-functional teams to identify root causes of issues, implement appropriate solutions, and document best practices within the ServiceNow knowledge base.• Utilized ServiceNow ticketing system to track and prioritize incoming requests, ensuring efficient handling and resolution of technical problems.• Facilitated the set up of the new campus systems and ensure its smooth running• Diagnose and resolve hardware and software issues within the network Show less

    • Graduate Teaching Assistant
      • Jan 2023 - Present

      • Aid the professor in conception, organization, and delivery of the course's material.• Work with students either on an individual or group basis for guidance and doubt resolution• Accountable for reviewing and grading examinations, assignments, and quizzes in accordance with the standards.• Hold weekly Office Hours and assist student with online activity of the course.

Education

  • New York Institute of Technology - Vancouver
    Master's degree, Cybersecurity
    2022 - 2024
  • Jawaharlal Nehru Technological University
    Bachelor of Technology - BTech, Computer Science
    2017 - 2021
  • Narayana
    Junior High/Intermediate/Middle School Education and Teaching
    2015 - 2017

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