Director IB

• Oct 2022 - Present

Team Manager, Corporate & Institutional Banking

• Apr 2019 - Present

Senior Banker, Wholesale Banking

• Jun 2017 - Mar 2019

- Manage team to achieve KPIs of Wholesale banking: TOI, NFI, average CASA/TD balances, Customer risk controlling... - Maintain team Portfolios and expanding new customers and value chain of customer to banks (including cross-sell for retail banking, commercial & sme banking) - Support team members to get the team's KPIs and share the experiences/solutions in some difficult cases with team's clients. - The member of team in reporting/comment/giving the value opinions for other departments or bank in general of development bank activities. - Take the role in Bank transformation, restructuring Wholesale Banking department and Bank products & services processing. Show less

Senior Banker, HCMC Branch

• Aug 2015 - May 2017

- Manage team to achieve KPIs of Wholesale banking: TOI, NFI, average CASA/TD balances, Customer risk controlling... - Support team members to get the team's KPIs and share the experiences/solutions in some difficult cases with team's clients. - Manage team to achieve KPIs of Wholesale banking: TOI, NFI, average CASA/TD balances, Customer risk controlling... - Support team members to get the team's KPIs and share the experiences/solutions in some difficult cases with team's clients.

Senior Relationship Manager

• Mar 2013 - Jul 2015

Manage team to achieve KPIs of Wholesale banking: TOI, NFI, average CASA/TD balances, Customer risk controlling... Manage team to achieve KPIs of Wholesale banking: TOI, NFI, average CASA/TD balances, Customer risk controlling...

Deputy Branch Director, Gia Định Branch

• Dec 2010 - Jan 2013

● Key roles: Take all responsibilities of Customer Relationship department of branch and sub branches (3800 clients including 3,600 retail clients and 200 wholesale clients) - Training RMs about sales skill, soft skills and banking products as the Director of training project for all branch and sub branches, in 2013 – I was the teacher of the training class of MB. - Was Head of Foreign Exchange business in branch and sub branch to head office of MB. - Was Head of ISO, 5S, and MSS program for Gia Dinh Branch and sub branches. - Supported Director of Branch to get relationship with the local state in Binh Thanh district and many corporate communities, especially, support and connect with State Bank HCMC Branch for new Sub branch certifications within opening in 2012 – 2013 Binh Thanh district. ● Achievements: - Got credit balance in good quality and net profit such as 2012 plan, achieved 120% credit balance at VND 1,100 bio and 100% net profit at VND 25 bio. - Control all credit balances in good status, had past due credit at 0% as 2012 plan out of permitted 2% total credit balance. - Deposit balance is approximately VND 600 bio and trade transaction value about USD 90 mio. - Especially, almost all corporate clients have export and import businesses so Branch gets trade finance fee and guarantee fee or foreign exchange services. Show less

Branch Director, Nhà Rồng Branch

• Sep 2005 - Sep 2009

● Report to: CEO of Bank ● Managed the branch operations including 35 staffs that divided for four departments of operations: Customer Relationship, Services, Deposit and Trading department. - Supervised and supported the sales to credit customers by own efforts or teamwork in branch. Especially, hit targets three years in a row which were $30 million credit turnover. - Organized and overseen Banking services provided by staffs. Took the own responsibilities for supporting customer and solved complaints smoothly and effectively. - Set up and managed as well as made increase of personnel deposit turnover ($50 million bank portfolio and about 1,000 new accounts). Significantly, kept the progress of fund conversation absolutely safe, complied to the regulation of Asia Commercial Bank and State Bank of Vietnam. - Not only sped up the trading turnover ($50 million per year) through branch but also supervised the trading of customer conversations which were regulated by State Bank of Vietnam. ● Trained staffs in four departments about banking business especially for the new banking services or the mix package for the customer needs. ● Updated and coordinated with management about Client care or development needs for improving satisfactions or career of staffs. ● Trained about 50 staffs. One of them has become a director of another branch. 6 staffs are supervisors, managers and heads of department and the others are officers rated first or second (in 4 ranges of the bank) ● Accounted amount of new banking customers on purpose of previous profit plan (20 billion VND per year) and maintained well the relationship with clients. With active mind and talent communication skills, customer relationship are the key strength and the most essential for my success. ● Consulted clients and kept long term relationship. ● Had thorough knowledge of financial market in Vietnam and corporate finance and were keen about the change of market to direct the strategies in advance. Show less