Experience

Evergreen Labs

• Vietnam
• Environmental Services
• 1 - 100 Employee

• Communications Analyst

  • Mar 2023 - Present



Ubisoft

• France
• Computer Games
• 700 & Above Employee

• Communications Specialist

  • Aug 2022 - Feb 2023

  - Managed, and created graphic, and written content for Ubisoft Da Nang's Instagram account. - Performed copywriting and ensure all content followed Ubisoft Brand Guidelines. - Designed event materials and other in-house design requests. - Assisted the team in organizing and hosting studio events, including vendor-sourcing, creating and following with purchase orders and requests. - Supported the studio in daily communications needs. - Managed, and created graphic, and written content for Ubisoft Da Nang's Instagram account. - Performed copywriting and ensure all content followed Ubisoft Brand Guidelines. - Designed event materials and other in-house design requests. - Assisted the team in organizing and hosting studio events, including vendor-sourcing, creating and following with purchase orders and requests. - Supported the studio in daily communications needs.



Evergy

• United States
• Utilities
• 700 & Above Employee

• Corporate Communications Intern

  • Jun 2021 - Mar 2022

  - Developed social media campaigns plan - Created content, including written and graphics content, and content scheduling across Evergy’s social media platforms. - Assisted the Community Relations and Customer Experience departments with customer case management using Sprinklr, a CXM platform. - Supported executive management to prepare speeches, letters, and speaking points for the Diversity, Equity, and Inclusions department. - Developed social media campaigns plan - Created content, including written and graphics content, and content scheduling across Evergy’s social media platforms. - Assisted the Community Relations and Customer Experience departments with customer case management using Sprinklr, a CXM platform. - Supported executive management to prepare speeches, letters, and speaking points for the Diversity, Equity, and Inclusions department.



Life Span Institute

• United States
• Research Services
• 1 - 100 Employee

• Communications Intern

  • Nov 2020 - Feb 2022

  - Managed Life Span Institute's social media channels. - Created graphic and written content across social media accounts. - Interviewed researchers and investigators for the site's news releases and blog posts. - Wrote news releases and blog posts to be published on Life Span Institute's website and newsletter. - Managed Life Span Institute's social media channels. - Created graphic and written content across social media accounts. - Interviewed researchers and investigators for the site's news releases and blog posts. - Wrote news releases and blog posts to be published on Life Span Institute's website and newsletter.



Applied English Center

• Conversation Group Leader

  • Jun 2020 - May 2021

  - Hosted weekly online conversation with International students to help improve students' English speaking skills.- Collaborated with other conversation group leaders to provide assistance to International students as needed.

• Computer Lab Assistant

  • Sep 2019 - May 2021

  - Assisted International students, faculty, and staffs with database and computer malfunctions problems- Provided support to students, teachers, and staff through multiple platforms.- Ensured maintenance of resources and facilities daily



Me:Mo

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• Public Relations Intern

  • Jul 2020 - Oct 2020

  - Oversee multiple clients' accounts and report monthly evaluations to supervisors. - planned and Scheduled content across various social media platforms for clients. - Built social media accounts manually for clients, increased followers by 10%. - Performed Reputation management through Google Business, Uber Eats, and TripAdvisor, including daily best practices on clients' social media accounts. - Conducted research work on social networking and local outreach. - Created content for blogs and social medias for clients as needed. Show less



The University of Kansas

• United States
• Higher Education
• 700 & Above Employee

• Student Ambassador

  • Jan 2020 - Apr 2020

  - Advised international students through one on one coaching sessions focusing on leveraging student strengths to overcome challenges - Helped students navigate KU resources, targeting workshops, seminars, and departments based on individual student needs - Collaborated with team to design print and digital collateral to drive attendance to workshops and events, increasing attendance by 30% - Advised international students through one on one coaching sessions focusing on leveraging student strengths to overcome challenges - Helped students navigate KU resources, targeting workshops, seminars, and departments based on individual student needs - Collaborated with team to design print and digital collateral to drive attendance to workshops and events, increasing attendance by 30%



KU MEMORIAL UNION

• United States
• Hospitality
• 1 - 100 Employee

• Student Crew Leader

  • Aug 2019 - Mar 2020

• Parttime Associate

  • Oct 2018 - Aug 2019

  - Teamed with part-time and full-time dining staff to provide prompt, courteous customer service- Assisted coworkers with orders when needed and informed supervisors of inventory requests- Organized and monitored two to three food stations to ensure a well-coordinated work flow- Built a positive relationship with coworkers to maintain a healthy working environment- Received exemplary evaluations from Supervisors and awarded as Employee of The Month for creditable service