Hannah Dowling
Customer Success Manager at gther- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Claire Alewood
Hannah brings effervescence to everything she does. She thrives with problem solving, collaborating across departments and is a natural self-starter. I had the pleasure of working with Hannah whilst at Aventri where she immediately made me feel welcome and included. Hannah will go out of her way to bring together employees to not only enjoy their work day, but drive efficiency and innovation for both the business and customers alike. A true star.
Shane McGlynn
I had the pleasure of working with Hannah when was our Custom Success Manager at Aventri. Hannah is a joy to work with - she is friendly, patient, efficient and was always keen to help us with our queries. I have no hesitation in recommending her for any customer focussed role.
Claire Alewood
Hannah brings effervescence to everything she does. She thrives with problem solving, collaborating across departments and is a natural self-starter. I had the pleasure of working with Hannah whilst at Aventri where she immediately made me feel welcome and included. Hannah will go out of her way to bring together employees to not only enjoy their work day, but drive efficiency and innovation for both the business and customers alike. A true star.
Shane McGlynn
I had the pleasure of working with Hannah when was our Custom Success Manager at Aventri. Hannah is a joy to work with - she is friendly, patient, efficient and was always keen to help us with our queries. I have no hesitation in recommending her for any customer focussed role.
Claire Alewood
Hannah brings effervescence to everything she does. She thrives with problem solving, collaborating across departments and is a natural self-starter. I had the pleasure of working with Hannah whilst at Aventri where she immediately made me feel welcome and included. Hannah will go out of her way to bring together employees to not only enjoy their work day, but drive efficiency and innovation for both the business and customers alike. A true star.
Shane McGlynn
I had the pleasure of working with Hannah when was our Custom Success Manager at Aventri. Hannah is a joy to work with - she is friendly, patient, efficient and was always keen to help us with our queries. I have no hesitation in recommending her for any customer focussed role.
Claire Alewood
Hannah brings effervescence to everything she does. She thrives with problem solving, collaborating across departments and is a natural self-starter. I had the pleasure of working with Hannah whilst at Aventri where she immediately made me feel welcome and included. Hannah will go out of her way to bring together employees to not only enjoy their work day, but drive efficiency and innovation for both the business and customers alike. A true star.
Shane McGlynn
I had the pleasure of working with Hannah when was our Custom Success Manager at Aventri. Hannah is a joy to work with - she is friendly, patient, efficient and was always keen to help us with our queries. I have no hesitation in recommending her for any customer focussed role.
Credentials
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Certified Customer Success Manager (CCSM) Level 2
SuccessHACKEROct, 2022- Nov, 2024 -
Certified Customer Success Manager (CCSM) Level 1
SuccessHACKERJun, 2022- Nov, 2024 -
NCFE Cache Level 2: Understanding Mental Health First Aid & Mental Health Advocacy In The Workplace
NCFEJan, 2022- Nov, 2024 -
TQUK Level 2 Certificate in Principles of Team Leading (RQF)
Training Qualifications UKSep, 2021- Nov, 2024 -
Leading Yourself
LinkedInApr, 2021- Nov, 2024 -
Holding Yourself Accountable
LinkedInMar, 2021- Nov, 2024 -
Remote Work Foundations
LinkedInMar, 2021- Nov, 2024 -
Content Marketing for Social Media
LinkedInFeb, 2021- Nov, 2024 -
Event and Hospitality Management
EventTrixMay, 2015- Nov, 2024 -
First Aid at Work
St John AmbulanceMar, 2021- Nov, 2024 -
Totango Certified Administrator
TotangoJan, 2023- Nov, 2024 -
First Aid at Work
St John AmbulanceMar, 2018- Nov, 2024 -
First Aid at Work
St John AmbulanceMar, 2015- Nov, 2024
Experience
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gther
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United Kingdom
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Events Services
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1 - 100 Employee
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Customer Success Manager
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Apr 2023 - Present
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OpenBlend
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United Kingdom
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Software Development
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1 - 100 Employee
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Senior Customer Success Manager
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Mar 2022 - Apr 2023
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Customer Success Manager
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Jun 2021 - Mar 2022
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Stova
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United States
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Software Development
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100 - 200 Employee
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Customer Success Manager
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Apr 2019 - May 2021
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Solutions Specialist
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Apr 2017 - Mar 2019
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The Fourth Room
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Environmental Services
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1 - 100 Employee
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Administrator
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Oct 2011 - Mar 2019
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The Knowledge Acadmey
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Bracknell, United Kingdom
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Event Coordinator
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Jan 2016 - Mar 2017
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Bearwood Lakes Golf Club
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Spectator Sports
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1 - 100 Employee
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Hospitality and Events Assistant
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Jul 2015 - Dec 2015
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Sunningdale Golf Club
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Sunningdale, Berkshire, United Kingdom
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Food and Beverage Assistant
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Nov 2014 - Jul 2015
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Sodexo Prestige Venues & Events
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Facilities Services
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400 - 500 Employee
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Waiting Staff
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Jun 2014 - Mar 2015
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Waitrose Supermarket
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Sunningdale, Berkshire, United Kingdom
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Customer Service Assistant
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Sep 2012 - Oct 2013
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LEGOLAND Windsor Resort
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United Kingdom
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Travel Arrangements
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200 - 300 Employee
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Food and Beverage Assistant
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Feb 2012 - Jul 2012
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Education
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2021 - 2021
Bath College
NCFE Cache Level 2: Understanding Mental Health First Aid & Mental Health Advocacy In The Workplace, Mental Health First Aid -
2021 - 2021
New College Swindon
TQUK Level 2 Certificate in Principles of Team Leading (RQF), Pass -
2016 - 2016
King's College London
Diploma in Event Management for Marketing and Communications, Event Management -
2012 - 2014
Charters Sixth Form
ALevels, BTEC Applied Science -
2012 - 2014
Charters Sixth Form
ALevels, Business Studies -
2012 - 2014
Charters Sixth Form
ALevels, Food Science and Technology
Community
