Experience

ERA Vietnam

• Vietnam
• Real Estate
• 1 - 100 Employee

• Associate Broker

  • May 2018 - Present



Paragon Hotel Saigon

• 22-24 Thi Sách Q1 HCMC

• Manager

  • Dec 2015 - Present



Seventeen Saloon Bar- Restaurant Saigon at Dist 1 HCMC.

• HCMC-Vietnam

• Floor Manager

  • Jan 2011 - Dec 2011

  - To provide leadership and effective operational management for an entertainment outlet to ensure that the customer experience, quality and KPI’s are achieved. - To develop and foster a strong team based working relationship with the operations of outlet, which ensures customer and employee satisfaction and maintains quality of service and healthy profit. - Directly responsible for Bar, Service and Security work teams. - To provide leadership and effective operational management for an entertainment outlet to ensure that the customer experience, quality and KPI’s are achieved. - To develop and foster a strong team based working relationship with the operations of outlet, which ensures customer and employee satisfaction and maintains quality of service and healthy profit. - Directly responsible for Bar, Service and Security work teams.



America Discotheque - Windsor Plaza Hotel , HCMC

• HCMC, VIETNAM

• Operations Manager

  • Jun 2008 - Jul 2010

  - Take necessary management actions for all the operations of nightclubs and restaurants - Maintained and developed excellent relationship with customers. - Utilized excellent organizational skills to arrange and coordinate special events - Directly responsible for Barmen, Waiter, PR girls, Kitchen and Security work teams. - Take necessary management actions for all the operations of nightclubs and restaurants - Maintained and developed excellent relationship with customers. - Utilized excellent organizational skills to arrange and coordinate special events - Directly responsible for Barmen, Waiter, PR girls, Kitchen and Security work teams.



Bounce Lounge – Top floor, Saigon Tourist Plaza

• Hcmc,Vietnam

• Service Manager

  • Jun 2007 - May 2008

  - Responsible for planning. directing and controlling all human resources of the Customer Service Team as well as developing and implementing policies and procedures in accordance with company’s specifications and quality standards. - Responsible for starting customer service contest for improvement of service - Responsible for planning. directing and controlling all human resources of the Customer Service Team as well as developing and implementing policies and procedures in accordance with company’s specifications and quality standards. - Responsible for starting customer service contest for improvement of service



America Discotheque - Windsor Plaza Hotel , HCMC

• Hcmc, Vietnam

• Assistant Operation Manager

  • Mar 2005 - May 2007

  - Delivered excellent customer service - Oversaw daily sales operations - Processed confidential employee records such as pay slips, salary changes, and performance appraisals - Delivered excellent customer service - Oversaw daily sales operations - Processed confidential employee records such as pay slips, salary changes, and performance appraisals



131 Bar Restaurant Cafe - Nguyen Hue St. HCMC

• Hcmc, Vietnam

• Manager

  • Apr 2000 - Feb 2004

  - Increased sales by 60% during period of my employment. - Responsible making changes in menu as per the requirement of customers. - Confirmed about the track record that will help to create the profit of the restaurant. - Responsible for developing an employee entered organization. - Performed various other duties as needed. - Increased sales by 60% during period of my employment. - Responsible making changes in menu as per the requirement of customers. - Confirmed about the track record that will help to create the profit of the restaurant. - Responsible for developing an employee entered organization. - Performed various other duties as needed.



Gossip Club – HCMC

• Vietnam

• Service Supervisor

  • Mar 1998 - Mar 2000

  - Utilized excellent organizational skills to arrange and coordinate special events - Scheduling and supervising staff, consisting of kitchen workers, bartenders, and food servers - Utilized excellent organizational skills to arrange and coordinate special events - Scheduling and supervising staff, consisting of kitchen workers, bartenders, and food servers



Cheers! Disco & KTV Bar

• Vietnam

• Bar Supervisor

  • Jan 1993 - Feb 1998

  - Processed confidential employee records such as pay slips, salary changes, and performance appraisals. - Interacted with various people to successfully schedule and organize meetings/appointments. - Processed confidential employee records such as pay slips, salary changes, and performance appraisals. - Interacted with various people to successfully schedule and organize meetings/appointments.