Hélène Marchon
Directeur-fondateur at Home & Design- Claim this Profile
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francais Native or bilingual proficiency
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anglais Professional working proficiency
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Bio
Experience
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Home & Design
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Luxembourg
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Real Estate
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1 - 100 Employee
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Directeur-fondateur
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Dec 2021 - Present
Home & Design est une agence d’un nouveau genre réunissant immobilier, décoration et création de produits. Je me suis lancée dans la création d’Home & Design en 2021, avant tout par passion pour l’immobilier et le design et par amour pour le service. L’agence est basée au Luxembourg et est résolument tournée vers l’international. Côté immobilier, nos conseillers accompagnent pas à pas tous vos projets : ventes, locations et investissements à Luxembourg, en France et ailleurs. Côté design, nous imaginons vos intérieurs selon vos besoins et vos envies en analysant votre projet, ses surfaces, ses contraintes. Nous créons un intérieur qui vous ressemble et qui soit confortable, fonctionnel et durable. Avec le lancement de notre marque de décoration Solange® en 2023, nous réchauffons vos intérieurs avec des produits artisanaux et durables venus du Maroc. Notre plus belle récompense : vous savoir bien chez vous ! Show less
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Formation Interior Design / Formation en Immobilier
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Paris / Luxembourg
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GRETA CDMA Ecole Boule, EDAA, House of Training
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Aug 2020 - Dec 2021
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Sodexo
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France
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Facilities Services
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700 & Above Employee
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Sales Director
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Aug 2019 - Jul 2020
Improving quality of life isn't just a dream. For Sodexo it's a mission. We believe quality of life helps to keep people healthy, happy & motivated throughout life. We believe it helps organisations to be more efficient and productive. And as the world leader of over 100 services, we believe that quality of life is created when we integrate our Food services, Cleaning services, Facilities management and more… But we go even further. Doing good business in a good way is our driver and at the heart of our mission. And our ambition is to positively impact one billion consumers worldwide. Show less
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John Paul
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France
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Consumer Services
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300 - 400 Employee
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Employee Loyalty Director EMEA / Managing Director Luxembourg
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Jan 2018 - Jul 2019
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Managing Director Luxembourg
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Feb 2014 - Jan 2019
Who we areJohn Paul is the leading global loyalty group powered by premium concierge services. Expert in driving long-term customer and employees engagement, we are reinventing one of the most beautiful jobs in the world: a grand hotel Concierge. We connect the purest tradition of concierge service excellence and the digital revolution’s latest tools, creating the Enhanced Concierge.What we doWe enable our clients to generate proximity with every customer and employee. We elaborate relationship and membership strategies worldwide at the highest quality standards. From designing the customer journey to creating bespoke affinity programs, we offer a unique 360-degree approach.How we do itWith over 1,000 employees spread over the five continents, patented technological tools and an exclusive partners network, we build the best service experience for organizations’ most valuable targets 24/7.SpécialisationsConcierge Services, Luxury Services, Event Management, Premium Customer Relationship Management, Marketing services and rewards, CRM, loyalty, employeeloyalty et customerloyalty Show less
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Majordome
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Luxembourg
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Founder / CEO
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Dec 2011 - Jan 2014
We provide a personalised service to employees of companies.The caretaker, a modern kind of concierge, is available at the workplace of the employees and provides a range of products and services at a negotiated price such as dry-cleaning, delivery of medicine and nespresso coffee, car wash, anything that may help workers in their daily lives. Majordome is a real lever in the human resources strategy of companies.We help employees to balance their private and professional life. We provide a personalised service to employees of companies.The caretaker, a modern kind of concierge, is available at the workplace of the employees and provides a range of products and services at a negotiated price such as dry-cleaning, delivery of medicine and nespresso coffee, car wash, anything that may help workers in their daily lives. Majordome is a real lever in the human resources strategy of companies.We help employees to balance their private and professional life.
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Dreamcar
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Luxembourg
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Country Manager
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Nov 2010 - Nov 2011
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PwC
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Professional Services
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700 & Above Employee
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Chargée de communication externe
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Feb 2009 - Jul 2009
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PwC
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Professional Services
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700 & Above Employee
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Chargée de communication externe
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Jun 2007 - Dec 2007
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Education
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Ecole Boulle - Ecole Nationale des Arts Appliqués aux Industries de l'Ameublement et de l'Architecture d'Intérieur
GRETA CDMA / Modélisation en 3D, Architecture d''intérieur -
edaa
Interior design -
House of training
Agent immobilier/Promoteur/Syndic, Immobilier -
ICN Business School
Master 2, Marketing et communication -
Université de Moncton
Bachelor's degree, Droit et économie -
Université Henri Poincaré, Nancy 1
Licence A.E.S., Droit et économie