Programme Management Officer

• Sep 2021 - Present

Programme Management Officer

• Mar 2021 - Sep 2021

Communication and Project Officer

• Oct 2018 - Jan 2019

- Internal and external communication management: team planning and management, representing the organisation, concluding and maintaining partnerships, managing digital communication and community on social media, organising and attending events, preparing and disseminating the newsletter, updating the website. - Project management: looking for project opportunities and drafting proposals, monitoring and tracking funding sources, drafting reports. - Internal and external communication management: team planning and management, representing the organisation, concluding and maintaining partnerships, managing digital communication and community on social media, organising and attending events, preparing and disseminating the newsletter, updating the website. - Project management: looking for project opportunities and drafting proposals, monitoring and tracking funding sources, drafting reports.

EU Policy Officer

• Feb 2014 - May 2014

Advocacy for anti-corruption measures in European business initiatives: monitoring EU trade legislative and policy developments, conducting background research and analysing reports, writing articles and position papers, engaging with relevant stakeholders, organising and attending public events in support of TI’s views, drafting briefing notes and letters, providing general administrative support. - Assist the EU advocacy work to promote integrity, transparency and accountability in EU policy and institutions- Assist the internal and external communications work of the EU Office by maintaining the TI EU website, editing of text and support with multimedia and social media activities - Assist the EU policy monitoring, research and analysis work to assess EU institutions, track transparency-related institutional trends and policy developments at the EU level- Assist the preparations of events, meetings and visits in Brussels- Assist in the implementation of projects (including support for project management and project reporting)- Assist the tracking of activities, impact and reporting to external actors- Overall support to the office, including various administrative tasks - Perform other ad hoc duties as required

Claims Assistant

• Sep 2013 - Sep 2013

- Claims processing and quality management- Dispute management, settlement negotiation, fraud investigation- Working with sales and distribution teams to ensure that the client experience is consistent and positive- Strengthening and developing the partners network to ensure a high level of service quality - Claims processing and quality management- Dispute management, settlement negotiation, fraud investigation- Working with sales and distribution teams to ensure that the client experience is consistent and positive- Strengthening and developing the partners network to ensure a high level of service quality

Human Resources Coordinator

• Jul 2011 - Jul 2011

Making appointments with new candidates, phone contact with interim offices, processing of social documents and of candidates' files, welcoming candidates to the office, sending letters and emails to candidates, encoding and updating the Easycruit database (Stepstone), providing general administrative support. Making appointments with new candidates, phone contact with interim offices, processing of social documents and of candidates' files, welcoming candidates to the office, sending letters and emails to candidates, encoding and updating the Easycruit database (Stepstone), providing general administrative support.