Sales Operations Specialist

• May 2019 - Present

Sales And Marketing Specialist

• Jul 2017 - Present

Inside Sales Representative

• Jun 2017 - May 2022

Sales Executive

• Aug 2009 - May 2022

Managing customer portfolio consist of large and medium size enterprise. Contacting prospective customers, assessing their requirements and selling them membership and other services that match their needs. Also consulting them about the market dynamics. In addition, responsible for maintaining ongoing relationships with existing customers to increase retention and re-contracting. Reporting directly to general manager. Responsibilities: • Developed and maintained long-term relationships with existing customers via meetings, calls and e-mails. Increased sales revenue by cross-sell and upsell offers. • Transformed first contact communication to build a relationship based on trust. In this way, achieved to acquire customers that have not accepted any offers for more than 5 years. • Became one of the top 3 new sales personnel around global offices. • Enriched own customer portfolio by including new sectors as customs and banking to targeted segments. This was resulted in 30% improvement in total sales. • Organized new local events with existing and potential customers which created around $500k annual volume. • Attended and represented the company at trade exhibitions for customer acquisition and retention • Created tailor-made offers to potential customers. • Developed and managed new products such as Orbis Store, local events, sponsorships, annual reports and almanacs derived from tailor-made offers. • Identified and developed pricing strategy with sales team and senior management. Show less

Tele-Sales

• Jul 2006 - Aug 2006

• Part-time tele-sales • Part-time tele-sales

Intern

• Jun 2006 - Jun 2006

Quality Control Lab, Intern Quality Control Lab, Intern

Istanbul Coordinator

• Jul 2004 - Jun 2006

Duties: • Recruiting personnel from each universities in Istanbul • Leading and building teams organizing activities across universities. • Responsible for 15 personnel across teams in order to organize activities • Extending teams with volunteer people from universities in order to create efficiency • With support of teams, organizing biggest university camp in nearby region • Preparing monthly activities (tours, parties, programs) • Preparing yearly activities (camps and tours) • Responsible of all Universities in Istanbul Key Skills and Competencies: • Good communication and analyzing skills • Able to organize team of 10+ people • Able to work on field • Detailed experience for events and printed materials • Responsible for financial results per activity Show less

Intern

• Aug 2003 - Sep 2003

Quality Control Lab, Intern Quality Control Lab, Intern