Experience

BlingABC

• China
• Education
• 1 - 100 Employee

• Quality Assurance Specialist

  • Nov 2020 - Present



New Oriental Education & Technology Group

• China
• Education Administration Programs
• 100 - 200 Employee

• Teacher

  • Oct 2017 - Present

  Teach TOEFL Speaking to students who are planning to apply schools and universities in English-speaking countries. Teach TOEFL Speaking to students who are planning to apply schools and universities in English-speaking countries.



Signet Jewelers

• United States
• Retail
• 700 & Above Employee

• Bilingual Account Representative

  • Oct 2016 - Jul 2017

  ∙ Utilize bilingual skills to assist a broader demographic of customers in a fast-paced collection department. ∙ Analyze customers’ financial situations, provide high quality customer service and credit recovery suggestions. ∙ Removed over $800,000 of debt and surpassed production goal each month since induction. ∙ Utilize bilingual skills to assist a broader demographic of customers in a fast-paced collection department. ∙ Analyze customers’ financial situations, provide high quality customer service and credit recovery suggestions. ∙ Removed over $800,000 of debt and surpassed production goal each month since induction.



Western Reserve Controls

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Marketing Intern

  • Mar 2016 - May 2016

  ∙ Generated information of few hundreds of leads and customers, and built into MailChimp database. ∙ Created multiple templates and launched over 20 email campaigns, with open rates higher than industry average. ∙ Reviewed the outcomes of campaigns and made improvements, campaigns were served for different purposes. ∙ Documented the structure and provided an internal user’s guide for new interns. ∙ Assisted in training the next Marketing intern to continue the email campaign process. Show less



Omnicell

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Marketing Intern

  • Jun 2015 - Jul 2015

  Omnicell is a healthcare automation provider headquartered in Mountain View, CA. During the two full months of internship at its Beijing, China office, I completed the following: ∙ Translated English documents into Chinese. ∙ Assisted in the design and wording of Chinese brochure. ∙ Wrote English newsletters about the China Team’s marketing activities. ∙ Updated contents to the official Omnicell Chinese website. ∙ Consulted with ad agencies about establishing social media presence. Show less



UC San Diego

• United States
• Higher Education
• 700 & Above Employee

• Business and Management Program

  • Jul 2011 - Jul 2011

  This was my very first experience of studying in the U.S. The programs at UCSD included three courses: Leadership, Management, and Strategy. The two case studies I had been involved in are: ∙ Analyzed the effectiveness of Under Armour’s entering the basketball shoe market. ∙ Conducted research on the feasibility of Geely’s entering the U.S. car market. This was my very first experience of studying in the U.S. The programs at UCSD included three courses: Leadership, Management, and Strategy. The two case studies I had been involved in are: ∙ Analyzed the effectiveness of Under Armour’s entering the basketball shoe market. ∙ Conducted research on the feasibility of Geely’s entering the U.S. car market.