Receptionist & Admin Assistant

• Jul 2021 - Present

Online Warehouse Coordinator

• Mar 2021 - Jul 2021

Retail Assistant

• Jan 2020 - Mar 2021

My everyday tasks and responsibilities consist of:o Driving retail sales and adhering to KPI’s o Maintaining visual merchandising standardso Store housekeepingo Assist with start/end of day bankingo Cash handling o Building positive relationships with customers

Product Development Intern

• Jun 2020 - Oct 2020

My internship consists of:o Sample and range managemento Trend and colour palette researcho Product and materials sourcingo Competitor analysiso Create shoe design specifications on Excel o Sample fittings and commentso Manage fabric card library o Assist with the marketing team o Update Pinterest boards o Pack new collection to send overseas/agentso Listen in meetingso Unpack sample shoes and organise accordingly in the showroom o Assist marketing/social media with online requirements o Send packages to DHLo Assist the buying team Show less

Social Media Marketing Intern

• Oct 2020 - Mar 2021

Buying Intern

• Oct 2020 - Dec 2020

Photo Studio Intern

• Aug 2020 - Nov 2020

Human Resources Intern

• Sep 2020 - Oct 2020

Active Stylist

• Dec 2019 - Apr 2020

My everyday tasks and responsibilities consist of: o Selling activewear to the target market o Processing transactions o Providing exceptional customer service and providing assistance to customers when needed o Opening and closing the store o Adhering to KPI’s o Complete start/end of day banking o Styling/dressing mannequins o Making sure the store always looked presentable by vacuuming/cleaning the store. My everyday tasks and responsibilities consist of: o Selling activewear to the target market o Processing transactions o Providing exceptional customer service and providing assistance to customers when needed o Opening and closing the store o Adhering to KPI’s o Complete start/end of day banking o Styling/dressing mannequins o Making sure the store always looked presentable by vacuuming/cleaning the store.

Fashion Intern

• Feb 2020 - Mar 2020

My internship consists of: o Processing returns from PR companies o Show saving the VOGUE Runway o Checking the dock room o Organising the fashion wardrobe o Setting up clothing racks o Processing check in's from PR companies o Reporting to the VOGUE fashion assistant o Assisting other members of the VOGUE team with any admin tasks My internship consists of: o Processing returns from PR companies o Show saving the VOGUE Runway o Checking the dock room o Organising the fashion wardrobe o Setting up clothing racks o Processing check in's from PR companies o Reporting to the VOGUE fashion assistant o Assisting other members of the VOGUE team with any admin tasks

Claims Assistant

• Jul 2018 - Dec 2019

My everyday tasks and responsibilities consist of: o Answering inbound callso Entering data/information into the system o Responding to customer enquiries either by phone or emailo Liaising with clients, insurers, external assessors and lawyerso Analyse claims history datao Lodging/notifying insurer's of new claimso Being the first point of contact between the insured person and insurer o Explaining the claims process to the insured person o Providing good customer service and making sure the claim process is hassle free for the insured person Show less

Customer Service Specialist

• Jul 2017 - Jul 2018

My everyday tasks and responsibilities consist of:o Answering incoming calls and making outbound callso Database management and information entering o Responding to customer enquiries by phone or emailo Addressing complaints o Adhering to KPI’s o Renewing, canceling and amending insurance policieso Providing great customer service

Team Member

• Aug 2013 - Jul 2017

My everyday tasks and responsibilities consist of: o Processing transactions and handling start/end of day banking o Managing the entertainment counter o Organising kids/women’s/men’s apparel o Preparing high volumes of new stock to be placed on the shop floor o Store cleaning My everyday tasks and responsibilities consist of: o Processing transactions and handling start/end of day banking o Managing the entertainment counter o Organising kids/women’s/men’s apparel o Preparing high volumes of new stock to be placed on the shop floor o Store cleaning