Experience

Inkren, Inc. (DBA Skritter)

• United States
• E-Learning Providers
• 1 - 100 Employee

• Content Marketing

  • Feb 2018 - Present

  Skritter is a web and mobile service that has taught thousands of students how to read and write Chinese and Japanese characters using spaced-repetition algorithms, handy mnemonics, and fun and informative video lessons. Skritter is a web and mobile service that has taught thousands of students how to read and write Chinese and Japanese characters using spaced-repetition algorithms, handy mnemonics, and fun and informative video lessons.



gwilymjames.com

• Taipei City, Taiwan

• Freelance Filmmaker

  • Jan 2018 - Present

  I help companies, individuals, non-profits, and educational institutions make videos. For business inquiries, please visit my website. I help companies, individuals, non-profits, and educational institutions make videos. For business inquiries, please visit my website.



The School of Life

• United Kingdom
• Professional Training and Coaching
• 100 - 200 Employee

• Video Producer and Consultant

  • Mar 2018 - Sep 2018

  Helping the School of Life, Taipei make video content to promote the school. I also worked on various other aspects such as design work and copy-writing. https://www.theschooloflife.com/taipei/ What is TSOL? The School of Life is devoted to developing emotional intelligence. They offer a variety of programmes and services concerned with how to live wisely and well. Their main YouTube account has over 3 million subscribers and offers a range of advice on how to live better. Helping the School of Life, Taipei make video content to promote the school. I also worked on various other aspects such as design work and copy-writing. https://www.theschooloflife.com/taipei/ What is TSOL? The School of Life is devoted to developing emotional intelligence. They offer a variety of programmes and services concerned with how to live wisely and well. Their main YouTube account has over 3 million subscribers and offers a range of advice on how to live better.



ChinesePod

• United States
• E-Learning Providers
• 1 - 100 Employee

• Product Manager and Head of Productions

  • Jul 2014 - Dec 2017

  As the product manager and content creator for ChinesePod, I was responsible for business development, lesson content creation (audio & video editing + hosting), inbound marketing, customer service and web-design (wireframing and mockups). * Product management; delivery of regular web and app updates, working with technical and design teams. * analyzing customer needs, user-flow, UI/UX optimisation. * Directing, editing, hosting and publishing video/audio lessons. * Managing email campaigns and inbound marketing efforts. (newsletters, drip emails, transactional email design, blog writing). * Creating customer support documents and optimizing customer service workflow. * Writing technical documentation, SOPs, and internal video training. Show less



MandarinMadeEZ

• Taipei City, Taiwan

• Co-Founder

  • Dec 2012 - Dec 2017

  Co-founded MandarinMadeEZ with my partner, Fiona Tian. Together we created a popular YouTube channel and website producing free Mandarin Chinese video lessons for learners all around the world. After making 20+ videos and growing our audience rapidly, we were acquired by ChinesePod.com, (a leader in Chinese e-learning) and joined their team in 2014 to create new video and audio content for them. Co-founded MandarinMadeEZ with my partner, Fiona Tian. Together we created a popular YouTube channel and website producing free Mandarin Chinese video lessons for learners all around the world. After making 20+ videos and growing our audience rapidly, we were acquired by ChinesePod.com, (a leader in Chinese e-learning) and joined their team in 2014 to create new video and audio content for them.



TalkEasy English School

• Taiwan

• Co-Founder

  • Nov 2011 - Jan 2013

  Co-founder and teacher of an English Academy in Penghu, Taiwan. We successfully started our own business, teaching international English to all age groups and class sizes, focusing on conversation skills and confidence building. I was in charge of marketing, website creation, social media, cloud computing and administration, as well as teaching. Co-founder and teacher of an English Academy in Penghu, Taiwan. We successfully started our own business, teaching international English to all age groups and class sizes, focusing on conversation skills and confidence building. I was in charge of marketing, website creation, social media, cloud computing and administration, as well as teaching.



Wellcome Trust

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Scientific Scholarship

  • May 2010 - Aug 2010

  An 8 week Wellcome Trust scientific scholarship during my summer vacation. Our research was on stem cell-mediated tissue repair. I conducted immunohistochemistry, DNA analysis, dissection, slide preparation, microscopic analysis, and data interpretation. An 8 week Wellcome Trust scientific scholarship during my summer vacation. Our research was on stem cell-mediated tissue repair. I conducted immunohistochemistry, DNA analysis, dissection, slide preparation, microscopic analysis, and data interpretation.



Rural Payments Agency

• Government Administration
• 400 - 500 Employee

• Customer Service Representative

  • 2006 - 2007

  I processed farmer's annual subsidy from the government agency DEFRA, (RPA) I would ensure their forms had been submitted correctly, contact the farmer for any anomalies, and cross-compare with our own satellite imaging, and then process their annual subsidies. I processed farmer's annual subsidy from the government agency DEFRA, (RPA) I would ensure their forms had been submitted correctly, contact the farmer for any anomalies, and cross-compare with our own satellite imaging, and then process their annual subsidies.