Experience

Envelop Technologies
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Director - Client Infrastructure and Support

  • Sep 2020 - Present

CIFC Asset Management
• United States
• Investment Management
• 100 - 200 Employee
• System Administration and Support

  • Nov 2018 - Oct 2020


Alphaserve Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Services Engineer - Systems

  • Dec 2014 - Nov 2018

  • Provide white glove support for Asset Management Firms, Law Firms, and Healthcare clients in the NYC area • Troubleshoot and implement solutions for hardware and software issues on client servers, workstations, and mobile devices • Provide technical expertise and insight for clients as a Primary Engineer and final escalation point • Collaborate, communicate, and set priorities with team members and external vendors in order to drive results and deliver a high level of customer satisfaction • Execute engineering tasks in projects for clients such as systems infrastructure upgrades, new software deployments, and hosted service implementations • Maintain accurate inventory and documentation of clients network, infrastructure and end user assets to aid in timely troubleshooting and support • Conduct Disaster Recovery tests for four clients annually to verify Business Continuity plan • Manage Virtual Desktop Infrastructure (VDI) including image updates, troubleshooting, and deployment of new applications for clients ranging from 10 to 1000 users Show less



United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• Corporal (E-4) - Electric and Refrigeration Tech

  • Jan 2010 - Feb 2017

  • Appointed as a mentor of two junior marines to help guide them in their military careers • Led a group of 10 Marines in day-to-day maintenance activities and increased working gear by 12% • Promoted to Lance Corporal in October 2013 and Corporal in May 2013 • Given leadership role during training as a Platoon Sergeant of twelve Marines, leading them in daily activities, assisted in solving any problems, and maintained order throughout the platoon in accordance with superiors • Troubleshot and repaired gear when issues occurred • Assisted in determining what equipment could be sent out to other parts of command Show less



Pace University

• Higher Education
• 700 & Above Employee

• Student

  • Sep 2013 - May 2015

  • GPA – 3.62 • Vice President – Pace University SVA (Student Veterans of America) • Mobile Forensics Team Research Project – Using JTAG to retrieve data from phones with a focus on TRAC phones and Windows phone • GPA – 3.62 • Vice President – Pace University SVA (Student Veterans of America) • Mobile Forensics Team Research Project – Using JTAG to retrieve data from phones with a focus on TRAC phones and Windows phone



Hannaford Supermarkets

• United States
• Retail
• 700 & Above Employee

• Assistant Produce Manager

  • May 2012 - Sep 2013

  • Trained over 10 new associates on how to open a new store location • Developed relationships with four different local vendors to provide customers with locally grown product • Worked with company merchandisers while setting up a new produce department and creating department strategy • Responsible for creating and submitting a weekly schedule for the produce department using Kronos application • Successfully maintained proper inventory levels to ensure a profitable department • Organized nightly cleaning duties to maintain a clean work environment that was easy to navigate and would appeal to customers Show less