Gwennie La Hee-Hosten

Customer Service Supervisor at LIAT (1974) LTD
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Contact Information
us****@****om
(386) 825-5501
Location
St. George’s, Grenada, GD

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Credentials

  • Become a Customer Service Specialist
    LinkedIn
    Nov, 2020
    - Sep, 2024
  • Building Rapport with Customers
    LinkedIn
    Nov, 2020
    - Sep, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Nov, 2020
    - Sep, 2024
  • Customer Service Foundations
    LinkedIn
    Nov, 2020
    - Sep, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Nov, 2020
    - Sep, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Nov, 2020
    - Sep, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Nov, 2020
    - Sep, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Nov, 2020
    - Sep, 2024
  • De-Escalating Intense Situations
    LinkedIn
    Nov, 2020
    - Sep, 2024
  • Effective Problem-Solving and Decision-Making
    Coursera
    Oct, 2020
    - Sep, 2024
  • Excel Skills for Business: Intermediate II
    Coursera
    Oct, 2020
    - Sep, 2024
  • Fundamentals of Management
    Coursera
    Oct, 2020
    - Sep, 2024
  • Initiating and Planning Projects
    Coursera
    Oct, 2020
    - Sep, 2024
  • Introduction to Financial Markets
    Coursera
    Oct, 2020
    - Sep, 2024
  • Project Management: The Basics for Success
    Coursera
    Oct, 2020
    - Sep, 2024
  • Diabetes – the Essential Facts
    Coursera
    Sep, 2020
    - Sep, 2024
  • EMT Foundations
    Coursera
    Sep, 2020
    - Sep, 2024
  • Epidemics, Pandemics and Outbreaks
    Coursera
    Sep, 2020
    - Sep, 2024
  • Preparing to Manage Human Resources
    Coursera
    Sep, 2020
    - Sep, 2024
  • Recruiting, Hiring, and Onboarding Employees
    Coursera
    Sep, 2020
    - Sep, 2024
  • Science of Exercise
    Coursera
    Sep, 2020
    - Sep, 2024
  • Sustainable Tourism – promoting environmental public health
    Coursera
    Sep, 2020
    - Sep, 2024
  • Excel Skills for Business: Essentials
    Coursera
    Aug, 2020
    - Sep, 2024
  • Excel Skills for Business: Intermediate I
    Coursera
    Aug, 2020
    - Sep, 2024

Experience

  • LIAT (1974) LTD
    • Airlines and Aviation
    • 200 - 300 Employee
    • Customer Service Supervisor
      • Dec 1994 - Present

Education

  • Grenada Boys Secondary School
    High School Diploma, General Studies
    1982 - 1988

Community

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