Experience

Washington and Lee University School of Law

• United States
• Higher Education
• 1 - 100 Employee

• Assistant Director Of Admissions

  • Apr 2022 - Present



Virginia Military Institute

• United States
• Higher Education
• 400 - 500 Employee

• Assistant Director Of Financial Aid

  • Apr 2020 - Apr 2022

  • Certify educational loans from private banks and oversee reconciliation of the Federal Direct Loan Program. • Verify students selected by the Department of Education. • Act as liaison with the VMI Alumni Agencies, VMI Foundation, Academic Affairs, and NCAA Athletics. • Award/reconcile individual scholarship funds, Institute Honors Scholarships, and Departmental awards. • Review and revise financial aid policies and procedures. • Counsel current/prospective students, and their families about VMI’s financial aid opportunities. • Participate in admissions recruiting/open house functions. • Attend regional, state and national training conferences. • Proficient in associated software and websites (MS Office, Ellucian Colleague, Entrinsik Informer, NSLDS, COD, CPS). Show less



Colorado School of Public Health

• United States
• Higher Education
• 1 - 100 Employee

• Student Engagement Professional

  • Apr 2019 - Apr 2020

  • Build and enhance student engagement program for graduate students. • Coach and provide support to University of Colorado-Anschutz Student Council, University of Northern Colorado Student Council, Colorado State Student Council, Tri-campus Student Leadership Committee, and Student Senate. • Responsible for current student communication, i.e. student newsletters, emails, listservs, social media, and updating website (SharePoint). • Proficient in computer applications such as Gsuite, Active Campaign, Salesforce, Marketing Cloud, Ellucian Banner, Canvas, and Microsoft Office Suite. • Compile and analyze data of events to improve quality of product. • Communicate effectively and timely to organize high profile events. Show less



Community College of Denver

• United States
• Higher Education
• 400 - 500 Employee

• Financial Aid Processing Manager

  • Mar 2017 - Oct 2018

  • Assist directors with the development and maintenance of effective office operations, accountability, prioritization, and interoffice relationships. • Oversee day-to-day workflows assigned to verification specialist, loan coordinator, and document specialist. Led team through document processing increase of 23% during the 2017-2018 academic year. • Maintain a strong working knowledge of federal, state and institutional policies and procedures which govern all aid programs by staying current via Department of Education, professional organization handbooks, and participation in CAFAA, RMASFA, and NAFSA for quality assurance.• Create and implement verification policy that is applied throughout the Colorado Community College System.• Collaborate with the Director to investigate financial aid fraud cases.• Manage a high-performance team of operations specialists that were required to hit competitive deadlines and high processing numbers.• Point person for escalated customer service complaints. Able to calm conflict and find solutions in a professional and timely manner.• Role encompasses project management skills and project support responsibilities. Show less

• Financial Awareness Manager

  • Sep 2016 - Mar 2017

  • Represent Community College of Denver in First Year Orientations, college fairs, and community financial literacy outreach events. • Successfully program “Money Smarts” financial literacy days. Increased overall attendance by 10%. • Orchestrate student programing with Outreach and First Year Experience Office, Academic Advising, Educational Opportunity Center, and TRiO. • Supervise Outreach Coordinator and direct financial literacy workshops. 4 to 7 sessions a month open to student body and community. • Present at New Student Orientations. • Develop Default Prevention Plan and procedure to identify and contact at risk borrowers. • Supervise student work-study students and temporary employees. Show less

• Verification Specialist/Financial Aid Advisor

  • Mar 2013 - Sep 2016

  • Advise and assist a diverse non-traditional student body with financial aid applications, processes, allocation, enrollment, and disbursement of federal, state, and institutional funds. • Analytical verification of student reported data, tax/income documents, record/report statistics, residency documentation, and marital status.• Supervise, assist, and train student employees at front desk hours.• Chair of sub-committee that organizes and trains on verification procedures and processes throughout the Colorado Community College System. • Compose interinstitutional verification policy and best practice guideline. • Ensure compliance with federal verification requirements. Show less



Asset Living

• United States
• Real Estate
• 700 & Above Employee

• Leasing Consultant

  • Sep 2011 - Mar 2013

  • Assist in property budgeting, contractor billing, resident program development, resident assistance, and effective marketing techniques. • Responsible for conducting out-reach marketing at least once per week. • Complete lease forms/agreements and collected rental deposits and fees. • Assist in property budgeting, contractor billing, resident program development, resident assistance, and effective marketing techniques. • Responsible for conducting out-reach marketing at least once per week. • Complete lease forms/agreements and collected rental deposits and fees.



University of Florida

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Admissions Senior Clerk

  • Aug 2009 - Aug 2010

  • As first line of contact, receive visitors and answer admissions and residency questions from current/prospective students and family. • Review data on applications, transcripts and checked for accuracy and completeness. • Aids Admissions Advisors with data for admissions decisions and residency. • As first line of contact, receive visitors and answer admissions and residency questions from current/prospective students and family. • Review data on applications, transcripts and checked for accuracy and completeness. • Aids Admissions Advisors with data for admissions decisions and residency.



Washington and Lee University

• United States
• Higher Education
• 700 & Above Employee

• Financial Aid Office Assistant

  • May 2003 - Aug 2007