Experience

PULSE, a Discover company

• United States
• Financial Services
• 200 - 300 Employee

• Account Executive, Key Accounts

  • Apr 2022 - Present



Fiserv

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Client Executive

  • Jul 2019 - Apr 2022



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Relationship Manager

  • Jul 2008 - Jun 2019

  Responsible for a portfolio of 85 community financial institution accounts across 5 states generating $6MM in annual revenue. Delivered average annual revenue of $425K over 5 year period by successfully upselling add-on and new services to existing clients. Maintained 95% managed revenue annually over 5 year period through comprehensive client support, consultation and strong management of relationships. Responsible for a portfolio of 85 community financial institution accounts across 5 states generating $6MM in annual revenue. Delivered average annual revenue of $425K over 5 year period by successfully upselling add-on and new services to existing clients. Maintained 95% managed revenue annually over 5 year period through comprehensive client support, consultation and strong management of relationships.



Coca-Cola Consolidated

• United States
• Food and Beverage Services
• 700 & Above Employee

• Account Executive

  • 2008 - 2008

  Cultivated and secured repeat business with client portfolio of small store managers and owners across 8 rural communities. Assisted clients with managing accounts, maintaining inventory, adhering to corporate standards, and resolving service issues. Developed and executed marketing strategies regarding new product displays, equipment placement, and independent store performance. Cultivated and secured repeat business with client portfolio of small store managers and owners across 8 rural communities. Assisted clients with managing accounts, maintaining inventory, adhering to corporate standards, and resolving service issues. Developed and executed marketing strategies regarding new product displays, equipment placement, and independent store performance.



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Relationship Manager

  • 2005 - 2008

  Managed portfolio of 100 retail ATM Independent Sales Organization accounts across the United States. Portfolio included WalMart, which generated $6MM in annual revenue.Exceeded annual cross sales quota by 2 times over one year period.Retained 95% of expiring client contracts with minimal price compression within 1 year.

• Implementation Specialist

  • 2001 - 2005

  Coordinated and managed multiple conversion projects simultaneously to ensure adherence to client standards, timeline, and budget specifications.Facilitated successful conversions with minimal end user impact through effective collaboration with clients, vendors, and internal resources.



Brokat Technologies AG

• Senior Associate Sales Representative

  • 2000 - 2001

  Analyzed market trends and demographics to identify opportunities, initiate customer relationships, and establish new accounts. Generated $2.7MM in sales opportunities over 1 year period. Trained corporate sales organizations and introduced support platforms for Stuttgart, Germany company headquarters. Analyzed market trends and demographics to identify opportunities, initiate customer relationships, and establish new accounts. Generated $2.7MM in sales opportunities over 1 year period. Trained corporate sales organizations and introduced support platforms for Stuttgart, Germany company headquarters.



Computer Curriculum Corporation

• Supervisor / Sales and Educational Consultant

  • 1991 - 2000

  Fulfilled the role of interim Inside Sales Director managing a team of 10 inside sales representatives Produced over $600K in sales within 6 months. Promoted services and worked with sales team in delivering web-based and on-site sales presentations. Managed educational accounts within 3-state region, providing program management, planning, training, consulting, and technology integration support. Fulfilled the role of interim Inside Sales Director managing a team of 10 inside sales representatives Produced over $600K in sales within 6 months. Promoted services and worked with sales team in delivering web-based and on-site sales presentations. Managed educational accounts within 3-state region, providing program management, planning, training, consulting, and technology integration support.