Experience

Hotel Hartness
• United States
• Hospitality
• 1 - 100 Employee
• Hostess

  • Apr 2023 - Present


Banque de Savoie

• France
• Banking
• 200 - 300 Employee

• Customer Service Representative

  • Jan 2012 - Nov 2013

  Managed order portfolio for sale banking and insurance products Collected customers requirements and developed a network around the professional real estate (agent-constructor). Analyzed and proposed home and auto loans Handled account opening through execution Reconciled customer past dues and claims Managed order portfolio for sale banking and insurance products Collected customers requirements and developed a network around the professional real estate (agent-constructor). Analyzed and proposed home and auto loans Handled account opening through execution Reconciled customer past dues and claims



Comptoir des Cotonniers

• France
• Retail Apparel and Fashion
• 300 - 400 Employee

• Store Manager

  • Mar 2010 - Jan 2012

  Handled the operational relationship with customers, helping them complete purchases, locate items and join reward programs to promote loyalty, satisfaction and drive sales Managed inventory stock and the logistics tracking of product Executed merchandising strategies using visual displays to attact customers and incentivate sales Lead collaboration with merchandising, sales, operations to ensure acccuracy of promotional presentations and sale events Operated between company staff and customer relations, boosting positive experiences and customer loyalty Show less



Vaudoise Assurances

• Switzerland
• Insurance
• 700 & Above Employee

• Business Development Representative

  • Apr 2008 - Mar 2010

  Built and maintained a network around real state professionals, builders and financial partners creating relationships that allowed me understand their needs and improve the conversion rate Rolled out new strategies for a global financing and investment offer to increase penetration Developed a loyalty plan through customer follow up of sales of banking and insurance products Created lead generation processes by analysis of case studies, feasibility and risk control in accordance to business goals and commercial impact Show less



Crédit Foncier

• France
• Banking
• 700 & Above Employee

• Senior Brokerage Client Assistant

  • Jun 2003 - Apr 2008

  Developed and grew a customer network around the real state business including developers, brokers, builders and real state agents Sustained a high level of customer satisfaction through effective verbal and written communication skills Assisted customers with finding the right products, and provided solutions Maintained a knowledge base of the evolving product offerings, and improved customer retention by proactively recommending new products to existing customers Developed and grew a customer network around the real state business including developers, brokers, builders and real state agents Sustained a high level of customer satisfaction through effective verbal and written communication skills Assisted customers with finding the right products, and provided solutions Maintained a knowledge base of the evolving product offerings, and improved customer retention by proactively recommending new products to existing customers



MAAF

• United Arab Emirates
• Law Practice
• 1 - 100 Employee

• Agency Director

  • Mar 1997 - Jun 2003

  Maintained of client portfolio of insurance products Managed order entry through completion of auto and home claims Enforced agency commercial budget and oversaw price negotiation with vendors Maintained of client portfolio of insurance products Managed order entry through completion of auto and home claims Enforced agency commercial budget and oversaw price negotiation with vendors