Gwen Sheppard

Information Technology Project Assistant at American Board of Pediatrics
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Enhance Your Productivity with Effective Note-Taking
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Note-Taking for Business Professionals
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • International Fitness Association - Aerobics Instructor, Group Exercise
    International Fitness Association
    Sep, 2012
    - Nov, 2024

Experience

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Information Technology Project Assistant
      • Jun 2014 - Present

      Chief aide to the Vice President, Information Technology. Organize, coordinate and manage the adminstrative activies of the Vice President. Responsible for executing adminstrative and research related support at the highest level of competency and confidentiality, exercising considerable discretion and judgement, and demonstrating a highly-development sense of responsivility. Chief aide to the Vice President, Information Technology. Organize, coordinate and manage the adminstrative activies of the Vice President. Responsible for executing adminstrative and research related support at the highest level of competency and confidentiality, exercising considerable discretion and judgement, and demonstrating a highly-development sense of responsivility.

  • I-Cubed
    • Raleigh-Durham, North Carolina Area
    • Sales Operations Coordinator / Business Development (Contract position)
      • Nov 2013 - Dec 2013

      Accountable for updating and ensuring accuracy of NetSuite data for assigned accounts. Execute client and partner sales contracts (ROM/SOW Portfolio) in a timely manner. Perform administrative duties as needed for the assigned Sales Core Team including calendar management. Responsible for ensuring the smooth flow of information and follow up for existing and prospective customers. Accountable for updating and ensuring accuracy of NetSuite data for assigned accounts. Execute client and partner sales contracts (ROM/SOW Portfolio) in a timely manner. Perform administrative duties as needed for the assigned Sales Core Team including calendar management. Responsible for ensuring the smooth flow of information and follow up for existing and prospective customers.

    • United States
    • Software Development
    • 700 & Above Employee
    • Sr. Sales Operations Consultant - Sales Operations
      • Dec 2012 - Oct 2013

      Support sales organization processes including opportunity management, quotation preparation and contract creation utilizing tools such as Salesforce.com, Oracle R12 and Oracle CRM. Primary contact and escalation point for sales team for day-to-day sales operations. Provide key business support to the sales organization in the development and analysis of specialized reporting associated with customer account

    • Sr. Sales Operations Consultant - Channel Sales
      • Apr 2010 - Dec 2012

      Process Channel Sales Contracts for new and existing clients. Act as a liaison between Channel Sales, prospects, and corporate departments to insure compliance and timely completion of tasks. Assess and determine areas of a proposal that may represent a potential liability to the organization and work with Legal, Commercial Operations, and other relevant departments to gain agreement on acceptable terms for the business and the client. Create and modify Sales proposals within the Allscripts Quote Tools and SalesForce.com. Gather business and technical requirements and interprets needs. Maintain accurate and efficient proposal status and route information for all assigned proposals. Obtain the necessary approvals for procedural and legal compliance.

    • Associate Sales Operations Consultant
      • Oct 2008 - Apr 2010

      Process Sales contracts. Liaison between Sales, prospects and corporate departments to insure compliance and timely completion of tasks. Obtain the necessary approvals for procedural and legal compliance. Create and modifies Sales proposals within Salesforce. Support Revenue recognition and contract clearance via order intake processing and associated reporting. Manage communications and feedback from Sales Executives related to proposal processing and quality. Work with Field Sales and Sales Engineering Teams to facilitate proposal development via a list of defined criteria. Assess and determine areas of a proposal that may represent a potential liability to the organization and works with Legal, Commercial Operations, and other relevant departments to gain agreement on acceptable terms for the business and the client.

    • United States
    • Software Development
    • 100 - 200 Employee
    • Administrative Assistant
      • Jun 2002 - Oct 2008

      Provided high-level of administrative support for remote Sales Director and a team of 21 Sales Executives. Processed contacts and resolved customer issues. Prepared correspondence and arranged conference calls. Managed and maintained director’s schedules. Made travel arrangements. Coordinated the interviewing process between itineraries, agendas and preparation of expense reports. Organized the planning of trade shows, convention and seminars; handled booking of location. Prepared required registration forums and processed payment of related fees. Distributed company literature and follow-up with meeting arrangements as needed. Acted as liaison between management and field sales personnel to ensure proper communication. Exercised independent judgment, decision-making abilities and high level of confidentiality. Communicated well with external contacts to properly handle direction of business relations.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Electronic Document Admin
      • Jun 1991 - Dec 2001

      Served as liaison between funding agencies and the Center, including professors and students from nine Universities. Processed Annual Reports, Journal Publications, Presentations, Grant Proposals, Theses and Deliverable Reports. Submitted all reports electronically via File Transfer Protocol (FTP) to the funding agency's internet account. Created and maintained databases for student records and journal publications and used these databases to create reports as needed. Supervised temporary workers and graduate students. Trained new employees. Arranged conferences. Served as office troubleshooter for computer software and hardware. Served as key operator for all office equipment, including IBM-compatible and Macintosh computers, fax machines, scanners, copiers, telephones and other equipment.

Education

  • North Carolina Central University
    Bachelor of Science (B.S.), Clothing & Textiles
    1977 - 1980

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