Experience

The Cambie Malone's Group

• Canada
• Hospitality
• 1 - 100 Employee

• Server

  • Jun 2005 - Present

  · Staff Trainer · Marketing and Event Planning · Staff Trainer · Marketing and Event Planning



Gemstone Masonry and Landscape Supply Ltd.

• Langley, BC

• Inside / Outside Sales / Marketing / Office Assistant

  • Apr 2013 - Nov 2013

  Sales · Build and maintain knowledge of products, services and competitor activities · Handle incoming sales phone calls and showroom sales · Create opportunities for business with existing and new clients · Responsible for cold calling to set up field appointments and lunch and learns · Follow up all leads, achieve and maintain rapport with clients and overcome objections · Create and maintain a data system to record and track client information · Carry out sales process: estimate, sales order, payment, packing slip and invoice · Handle support needs concerning price, product availability, delivery and tech support · Conduct post sales customer satisfaction inquiries Marketing · Edit and update company website · Create promotional material for Facebook, Craigslist and Kiji · Graphic design: stickers, showroom product information sheets, flyers and newsletters · Write and send company introduction form letters · Attend trade shows, conferences and local networking events Office Assistant · General duties: answer phone, order supplies, maintain brochure / sample inventory · Create product pricing sheets and binders for all types of pricing, retail and contractors · Establish new accounts with suppliers and services · Create a sales process system Show less



Vancouver Lawn and Garden

• Vancouver, Canada Area

• Supervisor

  • May 2011 - Apr 2013

  · Supervise crew in garden design, installation and maintenance · Purchase supplies and materials · Client relations · Assist in employee hiring · Supervise crew in garden design, installation and maintenance · Purchase supplies and materials · Client relations · Assist in employee hiring



Rain Landscape and Design

• Vancouver, Canada Area

• Owner and Operator

  • Nov 2009 - Dec 2012

  · Business plan creation (i.e. financial planning, business strategies, ect) · Marketing and Advertising: Descriptive and Graphic Design · Client and employee relations · Accounting · Purchasing supplies and materials · Garden design (Software: DynaScape), maintenance and installation · Business plan creation (i.e. financial planning, business strategies, ect) · Marketing and Advertising: Descriptive and Graphic Design · Client and employee relations · Accounting · Purchasing supplies and materials · Garden design (Software: DynaScape), maintenance and installation



Douglas College: Institute of Urban Ecology

• Researcher, Environmental Educator and Office Manager

  • 2006 - 2006

  Research and Habitat Restoration · Taxonomic identification (invertebrates, insects, and plants). · Environmental impact assessments (soil and streams). · Located transects with a GPS. · Involved in a biological control project of the Tomato Psyllid greenhouse pest. · Carried out Urban Bug Garden study. Environmental Education · Delivered environmental workshops. · Organized a community backyard habitat challenge. Office Management · General office work: internet research, data entry and event planning. · Conducted the hiring process. · Experience working with volunteers and partnerships (i.e. GVRD). · Created a learning plan for a full-time volunteer. · Designed and delivered power point presentations and visual displays. Show less