Gwen Lawless

Senior Product Owner - VP - Development & IT at Live Oak Bancshares
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Location
Largo, Florida, United States, US

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Credentials

  • Professional Scrum Product Owner™ I (PSPO I)
    Scrum.org
    Jul, 2022
    - Sep, 2024
  • Certified ScrumMaster (CSM)
    Scrum.org

Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Senior Product Owner - VP - Development & IT
      • Mar 2022 - Present
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Product Analyst
      • Nov 2017 - Mar 2022

      Working extensively with top clients to manage global programs from visioning through delivery in an agile development environment with multiple development teams, typically in a Product Owner or Product Owner Proxy role Agile project planning, development of user stories and acceptance criteria, backlog prioritization, scope documentation, comprehensive business requirements definitions, process flows and SCRUM project plans. Partnering with developers, architects, designers and… Show more Working extensively with top clients to manage global programs from visioning through delivery in an agile development environment with multiple development teams, typically in a Product Owner or Product Owner Proxy role Agile project planning, development of user stories and acceptance criteria, backlog prioritization, scope documentation, comprehensive business requirements definitions, process flows and SCRUM project plans. Partnering with developers, architects, designers and business product stakeholders to produce technology solution value objectives Provide agile iteration plan based on team velocity analysis, prioritization and scope Show less Working extensively with top clients to manage global programs from visioning through delivery in an agile development environment with multiple development teams, typically in a Product Owner or Product Owner Proxy role Agile project planning, development of user stories and acceptance criteria, backlog prioritization, scope documentation, comprehensive business requirements definitions, process flows and SCRUM project plans. Partnering with developers, architects, designers and… Show more Working extensively with top clients to manage global programs from visioning through delivery in an agile development environment with multiple development teams, typically in a Product Owner or Product Owner Proxy role Agile project planning, development of user stories and acceptance criteria, backlog prioritization, scope documentation, comprehensive business requirements definitions, process flows and SCRUM project plans. Partnering with developers, architects, designers and business product stakeholders to produce technology solution value objectives Provide agile iteration plan based on team velocity analysis, prioritization and scope Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Business System Analyst
      • Aug 2014 - Nov 2017

      Worked closely with executives and directly supported distributed developers through Agile Development Lifecycle. Responsible for agile project planning, development of user stories and acceptance criteria, backlog prioritization, scope documentation, comprehensive business requirements definitions, process flows and SCRUM project plans. Facilitate SCRUM ceremonies and provided agile iteration planning based on team velocity analysis, prioritization and scope Manage communication plan… Show more Worked closely with executives and directly supported distributed developers through Agile Development Lifecycle. Responsible for agile project planning, development of user stories and acceptance criteria, backlog prioritization, scope documentation, comprehensive business requirements definitions, process flows and SCRUM project plans. Facilitate SCRUM ceremonies and provided agile iteration planning based on team velocity analysis, prioritization and scope Manage communication plan for releases, producing release documentation and conducting ‘train the trainer’ sessions for end users Managed migration and maintained requirements repository in Visual Studio Team Services (VSTS); developed visual dashboards for monitoring backlog and project status Show less Worked closely with executives and directly supported distributed developers through Agile Development Lifecycle. Responsible for agile project planning, development of user stories and acceptance criteria, backlog prioritization, scope documentation, comprehensive business requirements definitions, process flows and SCRUM project plans. Facilitate SCRUM ceremonies and provided agile iteration planning based on team velocity analysis, prioritization and scope Manage communication plan… Show more Worked closely with executives and directly supported distributed developers through Agile Development Lifecycle. Responsible for agile project planning, development of user stories and acceptance criteria, backlog prioritization, scope documentation, comprehensive business requirements definitions, process flows and SCRUM project plans. Facilitate SCRUM ceremonies and provided agile iteration planning based on team velocity analysis, prioritization and scope Manage communication plan for releases, producing release documentation and conducting ‘train the trainer’ sessions for end users Managed migration and maintained requirements repository in Visual Studio Team Services (VSTS); developed visual dashboards for monitoring backlog and project status Show less

    • System Specialist IV - Equity Capital Markets
      • Jun 2013 - Jul 2014

      Working closely with business owners to elicit and define requirements and provide support to developers. Responsible for development of detailed effort estimations, comprehensive software requirements specifications, project plans and test plans. • Worked extensively with multinational teams • Chaired Borland Users Group and Pilot teams for Borland suite of tools; provided regular peer training sessions and round table discussions for Requirements Gathering and Management best practices… Show more Working closely with business owners to elicit and define requirements and provide support to developers. Responsible for development of detailed effort estimations, comprehensive software requirements specifications, project plans and test plans. • Worked extensively with multinational teams • Chaired Borland Users Group and Pilot teams for Borland suite of tools; provided regular peer training sessions and round table discussions for Requirements Gathering and Management best practices • Served on Agile Development Technical Working Group; led successful pilot as ScrumMaster • Extensive experience in data mart development and Cognos reporting development • Received recognition for contributions to the Statement Redesign project (2007) and Investor Access Redesign project (2009 & 2010)

    • Senior Business Analyst
      • Apr 2006 - May 2013

    • Spain
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Product Manager
      • May 2005 - Apr 2006

      One year contract to manage product improvement priorities, develop requirements and specifications for website applications, and manage projects to completion. Primarily responsible for designing and managing the development of products to support the corporate strategic goal of increasing customer retention, loyalty and lifetime value. • Development and implementation of products to support the site community strategy • Extensive work with vendors including producing requests for… Show more One year contract to manage product improvement priorities, develop requirements and specifications for website applications, and manage projects to completion. Primarily responsible for designing and managing the development of products to support the corporate strategic goal of increasing customer retention, loyalty and lifetime value. • Development and implementation of products to support the site community strategy • Extensive work with vendors including producing requests for information (RFI)/requests for proposal (RFP), contract negotiation and integration Show less One year contract to manage product improvement priorities, develop requirements and specifications for website applications, and manage projects to completion. Primarily responsible for designing and managing the development of products to support the corporate strategic goal of increasing customer retention, loyalty and lifetime value. • Development and implementation of products to support the site community strategy • Extensive work with vendors including producing requests for… Show more One year contract to manage product improvement priorities, develop requirements and specifications for website applications, and manage projects to completion. Primarily responsible for designing and managing the development of products to support the corporate strategic goal of increasing customer retention, loyalty and lifetime value. • Development and implementation of products to support the site community strategy • Extensive work with vendors including producing requests for information (RFI)/requests for proposal (RFP), contract negotiation and integration Show less

    • United States
    • Retail
    • 1 - 100 Employee
    • Enterprise Analyst
      • Apr 2004 - Apr 2005

      Advanced rapidly through increasingly responsible positions finding cohesive solutions to meet requirements for multiple brands and business models. Required working closely with customers at all levels as Business/IT Liaison. Strong communication and meeting facilitation skills were required to analyze existing business processes, design process improvements, develop business requirements complete with business process flows and use cases. Worked closely with developers as technical project… Show more Advanced rapidly through increasingly responsible positions finding cohesive solutions to meet requirements for multiple brands and business models. Required working closely with customers at all levels as Business/IT Liaison. Strong communication and meeting facilitation skills were required to analyze existing business processes, design process improvements, develop business requirements complete with business process flows and use cases. Worked closely with developers as technical project lead on major software development initiatives to develop system design, infrastructure and specifications, as well as supporting development efforts. • Program manager for multi-million dollar, high-profile, strategic Agile software development project to streamline three legacy systems into a single custom order capture system with complex architecture utilizing the latest technologies. • Directly managed team of 25 across four different geographic locations. • Led team of four (4) business analysts working on multiple simultaneous projects. • Provided on-site managerial support and representation at corporate headquarters for remote IT staff of 14 software developers located in Madison, VA office. • Worked extensively with executive-level business owners to define requirements, design project, manage third-party contractors, support development, define and execute project test plan. • Utilized UML models, process flows and pseudo code to define use cases, state charts, and component process models • Worked closely with senior merchandising management to conduct in-depth process decomposition and analysis and design a cohesive solution to meet all their needs. • Led an executive SME team in different geographic locations and time zones.

    • Process Improvement Project Manager
      • Nov 1998 - Apr 2005

Education

  • West Virginia State University
    BSBA, Finance, Economics, Statistics
    1991 - 1994

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