Gwen Decker
Customer Service Representative at Interstate Connecting Components (ICC)- Claim this Profile
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Bio
Experience
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Interstate Connecting Components (ICC)
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Oct 2023 - Present
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ShopRite
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Food and Beverage Services
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700 & Above Employee
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Scanning/CGO Coordinator
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Sep 2019 - Oct 2023
• Manage prices throughout the entire store, continuously matching prices on both the floor displays and our system.• Resolve all employee time cards where applicable.• Handle incoming calls with vendors and outgoing calls if necessary to resolve any sort of issue.• Chosen to set up the new Shoprite store in Swedesboro, NJ due to my ability to learn new tech systems, such as,Electronic Shelf Labels system (new), RF Scanner system and the computer-generated ordering system (CGO).• True team player as I am willing to work at all south jersey locations: Gibbstown store, West Deptford, West Berlin, and Swedesboro (newest store 2023). Show less
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Customer Service Representative/Bookkeeper
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Apr 2017 - Sep 2019
• Solely managed the customer service counter assisting with all customer needs.• Handled incoming/outgoing customer calls to help with product replacements, recalls and/or defective items.• Regularly recorded the companies projection stats.• Managed all cash register audits.
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Heritage's Dairy Stores
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United States
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Retail
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1 - 100 Employee
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Customer Service Clerk
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May 2015 - Apr 2017
• Handled cash transactions per customer order. • Customer service experience with handling calls and assisting however needed. • Handled cash transactions per customer order. • Customer service experience with handling calls and assisting however needed.
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Education
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West Deptford High School
High School Diploma, English Language and Literature/Letters