Experience

Targetbase

• United States
• Advertising Services
• 200 - 300 Employee

• Executive Assistant to CTO

  • Aug 2013 - Present

  • Extensive daily calendar management for Chief Technology Officer (CTO), Chief Information Officer (CIO), Vice President Infrastructure, and Vice President PMO-COE. • Monitor calendar activities for seven (7) Vice Presidents, Chief Security Officer, Director of QA, and other members of the department. • Arrange travel logistics; completes expense reports for CTO, CIO, seven (8) Vice Presidents and five (5) to eight (8) team members. • Order office supplies and equipment supplies, distribute incoming/outgoing/interoffice mail including FedEx shipping. • Prepare invoices for payment and processing with appropriate codes. • Supports new hire launch process: ensure new on-boarding process is followed and provide day-to-day information on internal procedures. • Updates and maintains New Hire information in system called ServiceNow database. • Organize and consolidate quarterly OKR’s from the Leadership team (7) and their teams (47). • Provide support for contracting team of twenty (20). • Coordinate with different departments on moves, new hires, floor facilities, break rooms and supplies, cleaning empty offices and cubes, and preparing the floor for holiday events. • Coordinate and organize meetings, scheduling conference rooms and dial in numbers • Facilitates all communications for functional group (email, faxes, mail, phone calls, etc.) • Responsible for layout, word processing, editing, proofing, and final output of both day-to-day and new business documents. • Phone coverage for the CTO • Generates routine reports as necessary. • Participates in various projects assigned by manager and other leaders. • Document action items in leadership meetings. • Perform general office duties such as maintaining office equipment with toner, toner drums, paper, etc., maintain records management. Show less



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Project Coordinator

  • May 2013 - Jul 2013

  • ESS (Engineering Support Specialist) supports 1 Director, 6 manager and approximate 200 technicians. • Maintained and updating the Fleet vehicle databases, monthly organizational chart. Used Tangoe, eFSO, and RVI for remote work location. • Send all Corporate Liable business phone request (upgrade plan/upgrade devices, switch devices, deactivate device) monitor all charges and question any extra feature charges (call forwarding, long distance, Multi media) • Entered all travel request from Managers to technicians • Attend weekly staff call. • Set up Campus ship Access and Password reset • Adhoc reporting Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Executive Assistant

  • Jan 2012 - Jul 2012

  • Processed expense reports • Travel arrangements for Director-COS and VPs • Calendar management • Screened phone calls and routed to appropriate employees • Formatted documents and presentations using Word, Excel spreadsheets (regular and confidential documents) and, PowerPoint • Arranged meetings, events, teleconferences, maintenance/operations of office equipment • Processed new employee set up to include parking and security access; office supplies • Processed and created purchase orders on in house system. • Data entry; and all other administrative duties as required • Completed required training. Word, Excel, PowerPoint and Outlook 2010 Show less



Economic Development of Midlothian

• Midlothian, TX

• Executive Administrative Assistant

  • Mar 2011 - Jan 2012

  • Handled the front desk by answering and directing calls, incoming and outgoing mail, greeted visitors, received packages, filed, answered and referred inquiries to appropriate employees or replied myself; ordered office supplies and equipment supplies. • Prepared monthly board packets (financials, Presidents/Directors reports and other documents needed each month); and completed any projects assigned by the director or project manager. • Updated and maintained two MS Access databases • Accessed the internet for resources to use in property results. • Maintained executive’s calendar and meetings. • Created spreadsheets in Excel, processed expense reports, invoices, accounts receivable/payable, and monthly financials for payment. • Managed electronic and manual files and all other office duties. • Prepared various correspondence and email communications for the department. • Set up Christmas event with Navarro College, deans, visiting VIPs. • Suggested and created electronic files of duplication invoices, financials, property leads, etc. where all originals were stored in the City Secretary’s office. This saved time, money and paper space by having at your finger tips instead of searching through file cabinets Show less



Army & Air force Exchange Services

• Dallas, TX

• Administrative Assistant

  • Mar 2010 - Aug 2010

  • Researched and reviewed 193 vendor files, contacted each vendor to renew the AAFES Retail Agreement and stayed in constant communication to ensure contracts are received before vendor is removed. • Created Excel spreadsheets to track vendors and renewal agreements for easier access. • Met with legal to validate all 193 new contracts making sure each vendor was provided appropriate documentation with their renewal. • Maintained hard copy files, electronic files, opened and distributed mail, data entry, and all other administrative duties as required. • Trained and entered global store retail pricing in Retek and Legacy applications. • Update price list using in-house system. Show less



Verizon On Line

• Specialist Tech Support/Staff Assistant

  • Feb 2004 - Nov 2008

  • Prepared and reconciled monthly invoices in PeopleSoft totaling approximately $50,000 - $4,000,000.00.• Prepared Excel metric reports daily/weekly/monthly from 12 call centers and all other reports to upper management.• Hosted conference calls with 12 Call Centers to track 5,000+ call center agents on required training.• Prepared and submitted expense reports in PeopleSoft for 11 office personnel.• Coordinating and monitoring projects by following up with team, managers, VP's and clients to ensure completion before deadline.• Filed and maintained personnel records (time reporting, vacation/sick days, performance assessments) and all other confidential records.• Hosted weekly conference calls with call center managers from India, Mexico, Philippines and two state side centers for weekly training of employees.• Trained other employees on Verizon in house systems, MS Office suite, PeopleSoft and online travel booking. • Created PowerPoint presentations.• Processed invoices and purchase orders in PeopleSoft.• Scheduled domestic and international travel and reconciled expenses in PeopleSoft.• Processed/created Purchase Orders• Ordered products for training team and office supplies, maintained and tracked inventory.• Maintenance/operations of office equipment• Ability to work independently with minimal direction/supervision.• Completed required 140 hours of training before deadline. Show less

• Executive Administrative Assistant

  • Mar 2002 - Feb 2004

  • Prepared and reconciled monthly invoices in PeopleSoft totaling approximately $25,000 - $2,000,000.00.• Prepared and reconciled expense reports and credit cards in PeopleSoft for manager and 12 team members.• Prepared and updated Excel spreadsheets for metric reports, training reports and other reports to upper management.• Developed and maintained databases (employee rosters, vacation days, time sheets, weekly activity reports and contact data for 12 call centers).• Created/edited PowerPoint presentations.• Scheduled domestic and travel/hotel/car schedules in PeopleSoft for team of 12.• Answered executive and department phones, routing to appropriate employees.• Ordered new employee set up and office equipment; office supplies, new phones/computers (desktop and lap top) to replace old equipment, business cards, Verizon corporate cards, etc.• Planned lunches, professional development meetings, web based meetings, and conference calls.• Provided leadership for the administrative support team; provides feedback to and receives input from managers regarding administrative staff performance; communicates performance issues to administrative staff. Show less